HoneyBug
HoneyBug Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HoneyBug has a 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied. Recent recommendations include "Avoid" and "Stay far far away." Complaints focus on shipping delays, wrong items, poor communication, and high prices.
Key Takeaways for Future Customers
- Check recent HoneyBug reviews before ordering and expect slow fulfillment.
- Prepare for email-only support and limited phone or chat options.
Negative Feedback / Risk Areas
- Frequent shipping delays and late deliveries noted in HoneyBug customer complaints.
- Orders arriving incorrect or incomplete, poor customer service response and billing/refund difficulty.
Positive Feedback
Products are described as cute and special, and some emails do receive replies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HoneyBug has a 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied. Recent recommendations include "Avoid" and "Stay far far away." Complaints focus on shipping delays, wrong items, poor communication, and high prices.
Key Takeaways for Future Customers
- Check recent HoneyBug reviews before ordering and expect slow fulfillment.
- Prepare for email-only support and limited phone or chat options.
Negative Feedback / Risk Areas
- Frequent shipping delays and late deliveries noted in HoneyBug customer complaints.
- Orders arriving incorrect or incomplete, poor customer service response and billing/refund difficulty.
Positive Feedback
Products are described as cute and special, and some emails do receive replies.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Delayed shipping
- - Over three years I’ve ordered three times and shipments were late.
- - Customer service answered but issues weren’t resolved; items arrived months late.
In the past three years, I have ordered approximately three times and every time the order doesnt ship when it was supposed to. Customer service always answered my emails but when you are expecting an item in a reasonable amount of time, this doesnt fix the problem.
I am speaking of placing an order and then receiving it a month or more later.
Not ok when you are paying for shipping. I am giving up on this company which is too bad because they have really cute and special items for sale.
- Really cute and unique items
- Delivery is too slow
Preferred solution: I am currently still in contact with the company about my order. I asked for my order to be canceled if they were unable to deliver it to me in 7 days.
User's recommendation: Avoid
Salt Lake City, Utah
Wrong clothes sent.
Recd different outfits. ordered boys jacket and recd girls pjacket. Ordered a 2piece and recd a sweater.
Dont even bother ordering!
User's recommendation: Don’t order snything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCusyomer Service
- - Order placed 06/30 and to ship next day per website.
- - Three-week response after two status requests.
- - Arrived not gift wrapped though paid for.
Order was placed 06/30 and was to ship the next day, per their website. Three weeks later, and only after two requests for the status of the order, I received a response.
Order finally received today but was not gift wrapped, even though this was paid for.
Horrible customer service and no QA at all. I would have given them zero stars if that had been an option.
- No quality control
- Horrible customer service
Preferred solution: Price reduction
User's recommendation: PASS ON THIS VENDOR
Holland, Michigan
Order delivery delay
I ordered a pj for my grandson 8/31. I emailed them said it would be delivered in 1-2 days as coming from the vendor. Am still waiting 9/26.
User's recommendation: Beware
Disorganized, poor communications, no phone calls or chats
- - Took 3 weeks to ship and the order was incomplete.
- - Order placed 6/25; by 7/30 items still missing; only email support with slow responses.
Purchases a group gift box for coworker. Took 3 weeks to ship out and was incomplete.
Cant get a person to speak with, can only communicate via email and response time is poor. Order placed 6/25. It is now 7/30 and there are still items missing from order. How can they say they will package all in beautiful gift box when they dont seem to stock anything.
They are a middleman and a poor one at that. Son disappointed and embarrassed since I was the one organizing the group gift.
User's recommendation: Stay far far away.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't Order From HoneyBug
- - Order for employee baby gift over $200 placed 2/7/2025 not shipped as of 3/3/2025.
- - Phone numbers not in service and no emails heard back.
I placed an order on 2/7/2025 and as of now it has not shipped on 3/3/2025.
All phone numbers available are not in service, I have not heard back from any emails I sent. This was an order for an employee as a baby gift and over $200.
Frankly the fact I have to leave a review like this is awful.
- No response
- No shipping
Preferred solution: Deliver product or service ordered
User's recommendation: They'll steal your money!
I’m waiting as well… no response from customer service.
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Thank you so much for reaching out - we weren't able to locate this issue in our Customer Care logs. Were you able to reach out to our help team?
If this had been a HoneyBug order, we would have immediately shipped the correct item at no charge and would have let you keep the original one as well. Unfortunately, there is another company online called HoneyHUG that has been misrepresenting themselves and confusing customers. We’ve received numerous complaints from people who believed they were purchasing from HoneyBug but were actually buying from them. In fact, many of the reviews here are from customers who unintentionally purchased from HoneyHUG, not us.
If your purchase was made through www.shophoneybug.com, please let me know - I’ll personally make sure it’s resolved right away. But based on what you described, I believe you may have the wrong company.
Either way, I’m here if you need anything! Jen