This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible Lawnmower HRN216VLA

i bought this FROM the Homedepot in November of 2021 use it once - start it up on April 10, 2022 it start but, run at a jerky sound - It would be appreciated if the company would send someone out to pick this Mower up service it properly, refund the funds or replace it. ---- the mower is only 6 months old and was used once ---- under any circumstances should it be not working after 1 use - to make things worse this mower cannot be found in any of the big change stores which send up a big red flag....

User's recommendation: DON'T BUY -.

View full review
2 comments
#2241801

I also have a HRR216 lawnmower that has been in and out of the dealer repair shop since October of 2021 through August 29 2022 and I still do not have it back. Honda refuses to replace the engine, Honda will not reimburse the cost of this mower and they will not ship a new mower.

All Honda does is send incorrect parts to a dealer who obviously does not know how to repair it. I get no satisfaction from Honda.

My advice is do NOT ever purchase a lawnmower from them because the warranty is terrible and they do NOT stand behind their products. Totally pissed!!!

#2254031
@PissedConsumer2241801

agree with you, same with me.

View more comments (1)
ID
#3557298 Review #3557298 is a subjective opinion of poster.
Location
Newark, New Jersey
Pros
  • No pros
Cons
  • Bad lawnmower
Loss
$600
Preferred solution
Full refund
New Reviewer

NEW ELECTRIC LAWN MOWER STARTER WILL NOT ENGAGE

I am a Honda power equipment fan. I have a Honda gen that I love. However, Honda has a new lawnmower out that sucks. It has an electric start and that is the problem. They were suppose to fix this issue before they sent out the 2014/2015 models...........they did not. I have had to return 2 of them in the last 30 days because it would not start with the starter. (starter motor turns but would not engage). I called Honda, and the man said he has heard of no problems of that model.....but I checked goggle, and there are many people with the same lawn mower issues. Long story long......don't but the new one. Get a pull start. At least my arm works most of the time.
View full review
ID
#603098 Review #603098 is a subjective opinion of poster.
Location
Rancho Cordova, California
Reason of review
Bad quality
Loss
$20
Preferred solution
Let the company propose a solution

Brands Related to Honda Power Equipment

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article