New Reviewer

Resolved: Honda of the Avenues SCREWS a few Vendors & Employees

Honda of the Avenues SCREWS a few Vendors & Employees
Update by user Apr 17, 2017

Mike Dallett resolved all problems that I had with Honda of the Avenues Cooodooos to Mike Dallett

Original review posted by user Dec 23, 2016
I will not be doing business with Honda of the Avenues in Jacksonville FL ever again. If your a vendor I suggest you think twice before doing business with Lou Sobh Honda of the Avenues in Jacksonville FL Lou Sobh President, Mike Sobh VP, Mike Fortune Dallett V acting GM and Ned Sobh refuse to pay me after I did consulting work for them. They did pay me 23% of what they owe to my company, unfortunately they still owe me $4029.05 In my opinion if you live in the Jacksonville FL area and you want to purchase a New Honda or Certified Pre-Owned Honda DO BUSINESS with HONDA COGGIN JACKSONVILLE DO NOT do business with Honda of the Avenues. - Deceptive Company. They (Honda of the Avenues) avoid my phone calls, They avoid my emails. They avoid my Faxes, They make of Lie after Lie
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Resolved
ID
#978708 Review #978708 is a subjective opinion of poster.
Location
Jacksonville, Florida
Cons
  • That lou sobh and ned sobh refused to pay for my consulting work
Reason of review
Problems with payment
Loss
$4209
Preferred solution
Willing to accept an even $4000 paid in full before 12/25/2016

Honda Of The Avenues - Customer Care Review from Baltimore, Maryland

I don't generally write reviews but thanks to Honda here is my first one. Honda at the avenues has the most terrible service department there could be. No one informs you correctly. I went in for an oil change and someone said they close at 7pm. I left after waiting for 30 mins and went back in the next day at 6, after getting off work early specifically for this task. Once I was there, lovely Ben says he doesn't have enough time to change the oil but was too busy having casual conversations. Normally it takes 30 mins at most to get the job done when they're busy. Apparently an hour was not enough today. Needless to say I'm pissed off and will not return.
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ID
#878593 Review #878593 is a subjective opinion of poster.
Location
Baltimore, Maryland
Service
Honda Of The Avenues Customer Care
Reason of review
Poor customer service
New Reviewer

Screwed up our title took 4 months to get tag

HONDA OF THE AVENUE JAX,FL Think there is illegal activity going on.....we purchased car but unable to get tag and a bad title was given by dealership. took 4 MONTH and an ATTORNEY to get straightened out. Rude or WOULD NOT RETURN PHONE CALLS. WE HAD CAR WE COULD NOT DRIVE.WE PAID $4,300. THEY WERE GOING TO GIVE US $1,000. TO RETURN CAr.BIGGEST SCREW UP BESIDES OUR ECONOMY. TEXT MESSAGES WITH *** YOU ***. if i was rich i would go after them. Reported to general attorney for state. totally disregard for what they put client through......... So full of SH.....IT Would not recommend to anyone. BUYER BEWARE!!!!!!!!!!!!!!!
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ID
#271156 Review #271156 is a subjective opinion of poster.
Location
Jacksonville, Florida
New Reviewer

Honda of the Avenues

This service department is the absolute worst. Their hours on Saturday are supposedly 8am-4pm. I took time out of my weekend to bring it in for a quick oil change. I arrived at 3pm, and the guy told me they had a line of cars already and wouldn't be able to get to me before they closed at 4, so I should "come back another time." WHAT? "Closed at 4pm" means you don't accept new customers after 4pm! It's like a restaurant that closes at 10pm turning people away at 9:30 because they wouldn't be able to order and eat within 30mins. Thanks for nothing, Honda of the Avenues. You've just lost a customer to Jiffy Lube.
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1 comment
#327406

Nope, for an auto shop, especially a dealership, closed at 4 means just that, closed. It ain't no restaurant. Would you have rather they let you wait and at 4 they told you they couldn't do the job?

ID
#254800 Review #254800 is a subjective opinion of poster.
Location
Saint Louis, Missouri

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