Junior Reviewer

Resolved: No service for new CIVIC with windshield crack.

I bought a new CIVIC EX model at Honda Owings mills ( 9701 Reisterstown Rd, Owings Mills, MD 21117). However, I found it has a crack on front shield. I asked a replacement windshield last week. They agreed. Today I found they didn't replace it. They just fix ad hoc. I can still see obvious crack in my front windshield. This is totally awful and unacceptable situation. The manager is off today. I have to visit there to argue about this issue tomorrow again. What a terrible service in there. What a waste of time and money !!!!!
View full review
Resolved
ID
#1583326 Review #1583326 is a subjective opinion of poster.
Location
District 3, Maryland
Product
2019 Honda Civic Ex Car
Pros
  • No replacement about cracked windshield of new civic ex
  • Had to argue to get right answer about windshield crack issue
Cons
  • Customer service is terrible
Reason of review
Damaged or defective
Loss
$22600
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article