Honda Of Concord Reviews
Honda Of Concord Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Honda Of Concord has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied; the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Multiple Honda Of Concord reviews mention poor service quality and unresolved customer complaints.
- Bring documentation for paid services and inspect your vehicle before leaving the dealer.
- Consider alternative dealerships for service if you are concerned about parts handling or customer service.
Negative Feedback / Risk Areas
- Service issues: paid tire rotation not performed and glove box reinstalled incorrectly.
- Missing personal item after service and limited resolution from service advisor.
- Customer complaints about being charged without completed work and poor service department responsiveness.
Positive Feedback
No positive feedback available in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Honda Of Concord has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied; the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Multiple Honda Of Concord reviews mention poor service quality and unresolved customer complaints.
- Bring documentation for paid services and inspect your vehicle before leaving the dealer.
- Consider alternative dealerships for service if you are concerned about parts handling or customer service.
Negative Feedback / Risk Areas
- Service issues: paid tire rotation not performed and glove box reinstalled incorrectly.
- Missing personal item after service and limited resolution from service advisor.
- Customer complaints about being charged without completed work and poor service department responsiveness.
Positive Feedback
No positive feedback available in the provided reviews.
Honda of Concord - poor service and missing item in car
- - Glove box reinstalled incorrectly after recall; a personal item was missing.
- - Tire rotation paid for but not performed; tech admitted it.
Took my Honda in for the second recall for airbag inflator module, when I received the car back the glove box was hanging lower on the left and had been reinstalled incorrectly and I had a personal item from my glove box missing. This is not the first time that I had an issue with this service dept at Honda of Concord.
I paid for a tire rotation and they did not do the rotation. When called out on it, the service tech admitted he did not rotate the tires. I am tired of being ripped off at Honda of Concord and having an item taken out of my car. The service advisor said there was nothing he could do about it and never offered to fix the glove box.
I had a Master ASE tech fix the box at my expense. Look for another dealership for service because this dealership thrives on ripping the customer off.
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