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Hometree

Hometree

www.hometree.co.uk
What is your customer experience with Hometree?

Hometree Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Hometree has a 2.2 star rating based on 1 customer review and consumers are mostly dissatisfied. Recent recommendation: Wouldn't recommend. Reviewers value Location and Customer service. Price level reported as medium.

Key Takeaways for Future Customers

  • Check Hometree reviews before booking and read the latest service report.
  • One reviewer experienced a week without heating while waiting for a boiler motherboard replacement.
  • Expect medium pricing and assess customer service responsiveness for membership or auto-ship plans.

Negative Feedback / Risk Areas

  • Delayed repairs and poor communication led to prolonged no heating and distress for a vulnerable customer.
  • Customer complaints about discounts and limited diversity of products or services.

Positive Feedback

Reviewers consistently value the location and the customer service when it meets expectations.

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David I Hqe

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Verified Reviewer

Problem with boiler

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AI Highlights
  • - Engineer visited Friday and said motherboard ordered and a second engineer found a problem needed replacement, with no heating or hot water for week.

Had to engineers out one on Friday he said need to order motherboard another came today he said problem with motherboard need to order replacement please can you tell me when they will be coming again as I have had no heating or hot water for a week now Im a pensioner with health problems so please help

User's recommendation: Wouldn’t recommend

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