Hometown hotel in wrightsville is no more because of ADT
WE HAD ADT FOR YEARS AND THEY DID A GREAT SERVICE FOR OUR BUSINESS. THE FIRE COMPANY A HALF A BLOCK ALWAYS RESPONDED ON SEVERAL OCCASIONS WHEN WE HAD PROBLEMS ONLY TO PREVENT BIGGER PROBLEMS. IN DEC 2007 WE WERE ASKED BY COMCAST TO GET TRIPLE PLAY TO OUR BUSINESS. THE FIRST QUESTION ASKED WILL IT AFFECT OUR SECURITY SYSTEM, THEY SAID NO. IT DID SO WE HAD COMCAST And ADT COME OUT TO FIX THE PROBLEM. THEY WERE THERE ALL DAY AND COULD NOT FIX IT. WE MADE SEVERAL APPOINTMENTS ADT NEVER CAME. WE GOT VERIZON PHONE LINE BACK SO WE COULD GET OUT SYSTEM WORKING AGAIN. WE CONTACTED ADT FOR OVER 3 MONTHS AND I HAVE ALL THE DATES.... TO PLEASE COME AND CONNECT OUR SERVICE WE HAVE BEEN PAYING ON. THEY WOULD MAKE APPOI9NTMENTS BUT NO ONE EVER WOULD SHOW UP THIS WENT ON AND ON. THE WORST THING HAPPEN WE HAD A FIRE APRIL 20 AND IF THE SYSTEM WOULD HAve been working it would HAVE NEVER BEEN MUCH DAMAGE, BUT BECAUSE OF ADT NEGLECT WE LOST EVERYTHING. IT WAS IN THE EARLY MORNING AND THE FIRE WAS OUT OF CONTROL. ADT HAS SUCH A GOOD SYSTEM IF IT WAS WORKING WE NEVER WOULD HAVE LOST OUR BUSINESS and PEOPLE LIVING UPSTAIRS WOULD NOT HAVE LOST THEIR HOME AND PEOPLE WOULD HAVE NOT LOST THEIR JOBS. SO EXCUSE ME WE WENT TO A LAWYER BUT YOU HAVE IT ALL FIGURED OUT CAN NOT TOUCH YOU . I STILL CRY OVER THIS LOST WE ARE NOT RICH PEOPLE AND WORKED VERY VERY HARD WHAT WE HAD AND THE NEGLECT OF YOUR COMPANY TOKE THIS FROM US
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