Hometeam Pest Defense
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Hometeam Pest Defense Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hometeam Pest Defense has 1.3 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great technicians, Tubes in wall.
Cons: Service, Anything about them, Anything about this company.Recent recommendations regarding this business are as follows: "Stay away from this business!", "Get recommendations about a company and do your research", "Be careful! Obtain copy immediately!", "DO NOT USE THIS COMPANY", "Go with someone else".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hometeam Pest Defense has 1.3 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great technicians, Tubes in wall.
Cons: Service, Anything about them, Anything about this company.Recent recommendations regarding this business are as follows: "Stay away from this business!", "Get recommendations about a company and do your research", "Be careful! Obtain copy immediately!", "DO NOT USE THIS COMPANY", "Go with someone else".
Most users ask Hometeam Pest Defense for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Hometeam Pest Defense Reviews
"Horrible service!"
I use them for bugs and termites. First they didnt have the set amt of termite stations they were charging me for. And that was a fight to get them. And bug...
Land O Lakes, Florida
Horrible service!
I use them for bugs and termites. First they didnt have the set amt of termite stations they were charging me for.
And that was a fight to get them. And bug service.. I have been complaining numerous times now! They dont do what they are supposed to.
So I finally got a manager to come and clean everything off my house (those mud things) and spray because they saw by pictures how bad everything was.. Well I got told I get a new tech and I have no more problems.... well I got a new tech today and he spent all 3 minutes at my home.. I didnt answer the door because I wanted to see what he do..
well he put the little sign in my yard and left. Im sick of this company.
And I see its not only in Florida they are horrible its all over they pull this garbage! Im done Im going to a mom and pop business where you get treated better!
User's recommendation: Stay away from this business!
Chandler, Arizona
Share my experience
User's recommendation: Get recommendations about a company and do your research
Apopka, Florida
Failure to provide termite bond
User's recommendation: Be careful! Obtain copy immediately!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very unhappy
- Bad service
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Aldie, Virginia
New home
Stafford, Virginia
Not the service I used to get
User's recommendation: Go with someone else
Saint Matthews, North Carolina
Unsatisfied Customer
Northeast Dallas, Texas
Worst pest control company EVER!
I will never use this company again. After a loyal customer for 4 1/2 years, I’m done.
They are high-pressure and do not honor what you have paid for. I still had three weeks left before the 90 days was up before renewing. Because I told them I did not care for how they did business, they would not come out when I called for a wasp nest removal. They said because I canceled my service, they would not come out any longer.
That should not prevent my getting what I paid for in that 90 day timeframe.
The previous time they came without telephoning me they were coming. They said they e-mailed me three times, but I did not respond. It turns out they were sending e-mails to my deceased husband’s e-mail. (supposedly sent them) When asked why they didn’t phone me, they said they didn’t have my number.
It’s funny they have it when they want me to pay for another 90 day service. I’m glad I don’t have pets that could have gotten out when they decided to come without authorization.
I have called their corporate office twice and left messages both times, but nobody has returned my calls. Horrible company.
0 stars for this place. Richardson, Texas office
- Great technicians
- Dishonesty - and contract scam
- Office personnel
Sending past due bills for uncompleted work
- Tubes in wall
- Incompetent service people in the office
- Service
- Unscrupulous and unethical billing practices
Preferred solution: Let the company propose a solution
Richmond, Virginia
Expensive, Petty and Arrogant in RIC VA
- Harassment
- Unwillingness to admit fault
- Needed repeat service
Preferred solution: Cancel my account and never contact me again
Milford, Connecticut
Spiders and bugs
Jacksonville Beaches, Florida
Hometeam Pest Defense bad termite bond experience
We are having very similar problems with Hometeam not paying for repairs caused by termite damage to our home here in Ponte Vedra Beach, Fl. Our builder had our home treated pre-construction by the company Hometeam acquired in this area and the same company installed a Sentricon system two years later in 1998.
When Hometeam acquired the local company in 1999, they advised us that they would continue to monitor our system and would totally honor the $500,000 bond. We have continued to pay them for monitoring and annual inspections and renewals all these years. We have now discovered termite damage which obviously has been present for a while despite their service and they are refusing to pay for the total cost of the repairs.
They have offered a very low amount, not even a fifth of the cost of the repairs. We will now be forced to sue them to recover our loss.
I now think Sentricon and Hometeam are complete frauds.
Preferred solution: Full payment of cost to repair termite damage
Richardson, Texas
SCAMMERS!!!
- Anything about them
- Anything about this company
- Service
Preferred solution: Full refund
Houston, Texas
Contact Lies
- Dishonesty - and contract scam
- Avoid the one line in their contract that has any meaning
Summerfield, North Carolina
They ruined the finish on my kitchen cabinets.
Wimauma, Florida
Marketing team
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You are right. I crossed out that section of the contract and the canceled my service.