The worst company I have ever worked with

My site has been down for 7 days. They only have subcontractors in the Philippines that read from a scrpt. No assistance at all. They are a joke. Run away from this Company! No one can assist and they just want your money!

User's recommendation: Run from this company!

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ID
#4120124 Review #4120124 is a subjective opinion of poster.
Location
Annapolis, Maryland

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Verified Reviewer
Junior Reviewer

Mail Box Down for over FOUR DAYS

I have not been able to receive email in my Homestead hosted mailbox for over four days. I have been on the phone with customer service for two full days and all they can say, after they made the mightiest of efforts to blame ME... is it will take another two days to fix, or more. The mailbox worked perfectly fine for a month and then simply stopped, and Homestead tried to blame me and the setup procedures I used. I deleted the maibox twice and followed their instructions to the letter, still no email. Choose a different hosting company, Homestead cannot support a business website sucessfully.

User's recommendation: GoDaddy, WIX, anyplace but Homestead.

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1 comment
#2257840

And a month later Homestead technologies still has not fixed the problem.

ID
#3956102 Review #3956102 is a subjective opinion of poster.
Cons
  • Email box has not worked for four days
Preferred solution
Deliver product or service ordered
New Reviewer

Poor customer service and liars

Called and was told to email compliance but never gave me the full email. She told me that Judelyn the supervisor had already told them about me calling. So I asked how do we get in contact with a Manager and all of the sudden Judelyn is a manager too. No phone number to call for compliance or headquarters. All interactions are recorded and on youtube. Why Never Do Business with Homestead technologies/Websites. Tik-Tok 60 min with Jake C1871**** Judelyn C1871****

User's recommendation: Cancel or Don't buy.

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ID
#3447383 Review #3447383 is a subjective opinion of poster.
Location
Tomball, Texas
Preferred solution
Let the company propose a solution
New Reviewer

Criminal activity and very poor customer service.