Application process took more than 2 months.One hand did not know what the other hand was doing.They repeatedly asked for documents that they already had. Extremely poor departmental communication.Slow to return phone calls and most of the time they did not return calls at all.If you use Homestead prepare for a roller coaster ride and spending a lot of time calling them back.Will never use them again.We did not even know how much money or what checks to bring to the closing until one hour before the closing
Clifton Park, New York
Reason of review
Poor customer service
Homestead Funding Corporation, Jim Ryder III
Holy *** !!! DO NOT use Homestead Funding Corporation of Waterford CT. Jim Ryder III is the laziest, incompetent person I have ever met. We started the process to buy our home in January 2012. Our estimated closing date was February 29, 2012. It is March 19, 2012 and there is no end in sight. He took a five day vacation to Cancun in the middle of our loan process without submitting our paperwork. He lost the check that we wrote him. He lost my pay stubs and tax returns. He forgot to order the final appraisal. He constantly reminds me that he has other business, not just us. He is immature and unprofessional. The only reason we hired him is because he does CHFA loans. If I would have known it would be such a hassle I would have stuck with Shamrock Financial, who we have nothing but good things to say about. I wish there was something that I could do, but he has me by the balls. He has taken what should have been the exciting and joyous first time home buying experience and completely destroyed it. I will hate this man forever.
Mount Laurel, New Jersey
Companies Similar to Homestead Funding Corporation
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.