Homesnap
Homesnap Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homesnap has a 3.5 star rating based on 3 customer reviews and overall neutral sentiment. Recent recommendations praise service but advise checking cancellation policy. Reviewers value the website, diversity of products or services, and note a low price level.
Key Takeaways for Future Customers
- Read cancellation policy before subscribing to avoid unexpected charges.
- Contact customer service for subscription changes; agents report being helpful.
- Expect a low price level and a feature-rich website when researching Homesnap reviews.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized billing and billing notifications.
- Cancellation delays and needing multiple calls to confirm account changes.
- Account setup issues such as incorrect email or wrong company affiliation.
Positive Feedback
Customer service is frequently praised, with staff described as knowledgeable and helpful when handling subscriptions and questions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Homesnap has a 3.5 star rating based on 3 customer reviews and overall neutral sentiment. Recent recommendations praise service but advise checking cancellation policy. Reviewers value the website, diversity of products or services, and note a low price level.
Key Takeaways for Future Customers
- Read cancellation policy before subscribing to avoid unexpected charges.
- Contact customer service for subscription changes; agents report being helpful.
- Expect a low price level and a feature-rich website when researching Homesnap reviews.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized billing and billing notifications.
- Cancellation delays and needing multiple calls to confirm account changes.
- Account setup issues such as incorrect email or wrong company affiliation.
Positive Feedback
Customer service is frequently praised, with staff described as knowledgeable and helpful when handling subscriptions and questions.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dashboard704928****
Outstanding customer service from Alandra. Promote her to management. She educated me extremely well, beyond the call of duty.
User's recommendation: Use this service they are great beyond compare.
Murfreesboro, Tennessee
I didn't authorize a charge on my card
- - Charged a monthly fee without notification.
- - Canceled service after a call; not visible yet.
- - Had to call twice to get the email.
I was charged a monthly fee without notification. I called and had to cancel service.
It is supposed to be cancelled, but I cannot see that as of yet.
It may take a few days. I did have to call twice to get the email.
User's recommendation: Check cancellation policy before using service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy email is incorrect and I don't work for Remax
Company fixed the issue and I have been provided with product or service ordered.
My Homesnap says Remax I dont work at ReMax, and my email address is incorrect. My correct email address is Terry@***.com. My NRTS number is 26156****.
Preferred solution: I want Remax taken off and my correct email address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer2442 Montgomery 92007
They still owe me a $500 credit and have left several messagesMichael M .Homes.com ,Homrsnap,Homesnap+ have no clue of what they are doing >I heard they were acquired by Costar so I will add them to the mix too !!Michael M
Please, just get it right and call me on my cell 619-818-****. I wanna see whats going out to the public first. Do I put send
- Alot
Preferred solution: Get it done
Subscription
Wanted to change my subscription, very helpful and explained all my options very helpful they changed it . I am happy
Real Estate Expert Talks
"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry
To help every potential homeowner find answers to their most important real estate questions, we’ve invited Ty Wilde Realtor & New Home Construction Specialist. In this video interview, we asked Ty to share his vast experience and give expert advice on whether to build a house or buy a house, what’s the best time to buy a house, what to consider during the house inspection, and more.
Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.
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