Homesafe Transit

Misleading and Deceptive.. REPORTED TO DOT and POLICE This company cheated and lied to us too, these companies must be stopped. They were the first company we tried to use, there is a major fraud issue with moving companies out of Florida. If you have been a victim of Homesafe Transit please reach out to Ashley Moody the attorney generals office contact number (850) 414-****. I would also highly recommend calling the police non-emergency line (561) 822-**** and report the misleading and fradulet practices and file a police report. Get a copy of the police report so the lies are documented. Once you take these steps and the attorney general forwards your case you contact consumer services at (850) 410-****. Lastly I would contact the DOT at 1-88*-***-**** and the consumer protection office at (561) 712-****. We are currently in the process of getting our refund back and getting them investigated for fraud. There possibly could be a class action lawsuit. Please reach out if you have been a Homesafe Transit victim

Movers never called or showed. Company refuses to return my deposit. A complaint has been filed with the Better Business Bureau as they are not even rated. They are not military friendly and they are scammers how they sleep at night is beyond me. I even spoke with several managers who over and overstated they will return my call after they research after they admitted that they are hiring young workers to deliver your items and sometimes theres just not enough room on the trucks and they would have to get another driver. Shame on you Homesafe Transit. I have the phone records to prove no one ever called on the day my items were supposed to be picked up. My son that is in the military took a leave to come and help me move and I will make sure military families know not to use you.

This has been the worst experience for us ever. We have moved 5 times within the US so far and this has been the most awful experience ever. We still have not received our stuff. It has been more than 3 weeks and we have paid $5000 already. We have no money left for anything. We were quoted $3200 initially by someone named Michael and we were happy that it was so low, that we signed the initial deposit with $1370.. Then a day before the move, there was a quality call where the dispatch manager Eric quoted $4900 (because there was more stuff apparently - which we already provided to Michael). We couldn't get our $1370 back so we had to proceed with $4900. Then the mover (Zano Moving and Storage) came and he showed an agreement of $5700. Honestly, I don't know what was happening here. It was the day of the move - we had to leave the state the next day - what could we do with our stuff. I showed the mover the agreement of $4900 and then we negotiated (which was another bad experience) and then he said $5400. What could we do now? He said pay half now and pay the rest at the time of delivery - So we gave a check for $1870. He loaded all our stuff. He put down the delivery date as 7/25. We still have not received our stuff. Last week the mover (Zano Moving) called us and told us that the check bounced and was canceled. He even sent us a picture of the canceled check(crossed out). Told us we needed to pay $1900 initial payment and the rest at delivery. We were so stupid and trusting. So we did a money transfer of $1900. Then a couple of days later, the mover (Zano Moving) told us that his office mistakenly deposited the check and if that's the case, then there will be no balance at delivery. So now we have paid $5000 to "Home safe Transit" and "Zano Moving and Storage". Our stuff is still not delivered. What is happening here - we have no idea. This was all our fault for not looking at the reviews of "Home safe Transit" and getting reeled in with their low quotes in the beginning. So now we are out $5000 and our stuff is not delivered. We are still sleeping on the floor with no stuff. Dear Homesafe Transit - Unless you will refund our money, please don't bother replying to this review. There is nothing you can say to make up for the fact that there are some smooth-talking sales operators at Homesafe transit who reel you in with their low pricing quotes and then we are stuck and cheated!! Our own fault for being so naïve and stupid. Honestly, we believe in a true God who knows what we went through because of "HomeSafe Transit" and "Zano Moving and Storage". We pray that those who cheated/robbed us will know what it feels like and will never do so with anyone else again.