Homeprotect
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Homeprotect Overview
Homeprotect has 1.5 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Dundee, Dundee City
Communication
Home Protect continued their indifference, so I took out a policy with a new company. If a firm ignores you when you are about to pay them money, what will they be like if something goes wrong and you need them to pay up? So the problem was not resolved, I just took matters into my own hands.
- Lack of customer service
Insurance Expert Talks
Exposed: Types of Insurance Scams and Fails
In this video interview, Charles R. Gallagher, an attorney, explains what sort of insurance fraud happens with consumers. Find out more about insurance fraud, the worst cases discovered, and how to protect yourself from insurance scam.
Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.
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Dear Sir/Madam,
I am really sorry to hear that you have experienced a slow response to your change in policy details. Our Customer Services team work hard to ensure that we deliver on promises.
We will therefore investigate what happened to delay your callback in this instance. Please could you send an email to marketing@homeprotect.co.uk, mention that you have made a complaint on this website and include your policy number so that we may locate your details in our system. We will then be able to get back to you with our response.
I await your message. Kind regards, Elisabeth, Digital Marketing Manager, HomeProtect