Carlos P Tcn

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Verified Reviewer

Order never arrived

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SCAM - The order never arrived. No working phone, no one responds to emaKeep Away Keep Awayil, no refund
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Loss:
$1000
Pros:
  • No pros

Preferred solution: Full refund

Chris L Pwd

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Verified Reviewer

Bad quality Sleeper and Lack of Customer Service

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Homemys - Bad quality Sleeper and Lack of Customer Service
We ordered a sleeper sofa and the item that we received was quite different to the one advertised on their website. On top of that, one of the timber pieces from the sofa cracked and after multiple attempts to contact them to get a replacement, there is NO response or even acknowledgement of the complaint They don't answer emails or phone calls. This company is a scam!
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Loss:
$1150
Cons:
  • Lack of customer service
  • Quality
  • False advertising

Preferred solution: Full refund

User's recommendation: Do not purchase in this store - You will be disappointed

Jonathan S Gxb

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Verified Reviewer

REQUESTED A REFUND FOR FURNITURE NEVER SENT

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Original review Mar 23, 2023
We ordered furniture for our home that we just purchased. This company can never tell you when the order is coming so we cancelled part of the order after 2 weeks and was promised a full-refund, it never came. Now we have been waiting 3 months for the remainder of our order which consists of a dining room table, 6 chairs and a matching buffet. Not only do they NOT answer the phone they also do not respond to e-mails. Now we are out over 5K.unYoiu R
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Loss:
$5
Pros:
  • Lovely website
  • Many different items to choose from
Cons:
  • You will never get your furniture

Preferred solution: Full refund

User's recommendation: You have been warned, do not order anything from this company, you will never see your money again

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