Anonymous
map-marker Wylie, Texas
#4472954 
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Product malfunction

I bought two Homelody widespread facets from Walmart but both of them do not work. I have contacted Homelody customer service via email no response.
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RonMon

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#4262630 
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No Response - 3X written by email - Model. Cz305303 - Need replacement part Sink faucet - leaks

2.0
Homelody - No Response - 3X written by email - Model. Cz305303 - Need replacement part Sink faucet - leaks
Homelody - No Response - 3X written by email - Model. Cz305303 - Need replacement part Sink faucet - leaks
Updated by user Jan 01, 2023

written 3 times by email over the past couple of months with no reply.

Original review Jan 01, 2023
No Response - 3X written by email, and they will not acknowledge my email request for a replacement part on a faucet that leaked. Model. Cz305303 - bath faucet leaks - cold water side There is no contact phone number and the email is not responsive. Looks like I have a problem to escalate to BBB.
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Loss:
$83
Pros:
  • Product looked good
Cons:
  • No support of their products - no communication - no response

Preferred solution: a replacement part for the cold water side of HOMELODY Widespread Bathroom Faucet 8 Inch, 2 Handle Bathroom Sink Faucet, 3 Hole Lavatory Faucet With Pop Up Drain, Chrome

User's recommendation: Make sure you know what your getting yourself into.

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Anonymous
map-marker Markham, Ontario
#4135887 
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Looking for homelody parts

Looking for homelody parts
I am looking for homelody cover plate for *** for shower head. Looking for location for nwar by Toronto Canada
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Carlyne Lhh

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 Verified Reviewer | map-marker San Diego, California
#4018596 
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Faulty Shower System with 8” Rain Head FLOW DIVIDER.

2.1
Homelody - Faulty Shower System with 8” Rain Head FLOW DIVIDER.
Homelody - Faulty Shower System with 8” Rain Head FLOW DIVIDER.
Multiple requests to replace faulty Rain Shower System FLOW DIVIDER. They asked for a video showing the problem and my original order number. I emailed it to them as well as two additional emails requesting a response. Had I known that the service would be terrible I would not purchase this brand. If I have no response I will add a review that will not be nice for Homelody.
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User's recommendation: Frustrating service from HOMELODY. By another brand.

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Christopher V Vpm