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Product manufacturer HOMELODY will not return my emails about a faulty product that you guys sold me.

I bought a product from HOMELODY bathroom hardware supplier. The water controller leaks after install and they will not answer my emails about replacing controller water cartridge which is the problem. This product has a three-year warranty. You guys sell multiple items from this company and I need some customer support immediately! Amazon support seems to not take consumer calls with their phone number so Im using this platform. I just want my product fixed!

User's recommendation: Beware of HOMELODY Products.

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ID
#3077925 Review #3077925 is a subjective opinion of poster.
Location
Gig Harbor, Washington
Pros
  • Looks nice
Cons
  • Product leaks
Loss
$215
Preferred solution
Let the company propose a solution

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