Daria R Chj

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Shower LCD display homelody MJDRS100

Shower LCD display homelody MJDRS100
Good evening I have tried to call You on service hotline but no one answers. I bought this shower led display three years ago on Amazon (invoice attached) but now this display doesn't work...it doesn't turn on. What could be the problem? Would it be possible to replace the display and receive a new one with new sensors? Is the warranty still valid for this ? I'm waiting for Your reply Thank you! Best regards Daria Ricci
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Preferred solution: After three years shower LCD display doesn 't work

Daria R Chj

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| map-marker Massafra, Puglia

Shower led display homelody MJDRS100

Shower led display homelody MJDRS100
Good evening I have tried to call You on service hotline but no one answers. I bought this shower led display three years ago on Amazon (invoice attached) but now this display doesn't work...it doesn't turn on. What could be the problem? Would it be possible to replace the display and receive a new one with new sensors? Is the warranty still valid for this object? I'm waiting for Your reply Thank you! Best regards Daria Ricci
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RonMon

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No Response - 3X written by email - Model. Cz305303 - Need replacement part Sink faucet - leaks

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Homelody - No Response - 3X written by email - Model. Cz305303 - Need replacement part...
Homelody - No Response - 3X written by email - Model. Cz305303 - Need... - Image 2
Updated by user Jan 01, 2023

written 3 times by email over the past couple of months with no reply.

Original review Jan 01, 2023
No Response - 3X written by email, and they will not acknowledge my email request for a replacement part on a faucet that leaked. Model. Cz305303 - bath faucet leaks - cold water side There is no contact phone number and the email is not responsive. Looks like I have a problem to escalate to BBB.
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Loss:
$83
Pros:
  • Product looked good
Cons:
  • No support of their products - no communication - no response

Preferred solution: a replacement part for the cold water side of HOMELODY Widespread Bathroom Faucet 8 Inch, 2 Handle Bathroom Sink Faucet, 3 Hole Lavatory Faucet With Pop Up Drain, Chrome

User's recommendation: Make sure you know what your getting yourself into.

Anonymous
map-marker Wylie, Texas

Product malfunction

I bought two Homelody widespread facets from Walmart but both of them do not work. I have contacted Homelody customer service via email no response.
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Carlyne Lhh

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Verified Reviewer
| map-marker San Diego, California

Faulty Shower System with 8” Rain Head FLOW DIVIDER.

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Homelody - Faulty Shower System with 8” Rain Head FLOW DIVIDER.
Homelody - Faulty Shower System with 8” Rain Head FLOW DIVIDER. - Image 2
Multiple requests to replace faulty Rain Shower System FLOW DIVIDER. They asked for a video showing the problem and my original order number. I emailed it to them as well as two additional emails requesting a response. Had I known that the service would be terrible I would not purchase this brand. If I have no response I will add a review that will not be nice for Homelody.
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User's recommendation: Frustrating service from HOMELODY. By another brand.

Anonymous
map-marker Markham, Ontario

Looking for homelody parts

Looking for homelody parts
I am looking for homelody cover plate for *** for shower head. Looking for location for nwar by Toronto Canada
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Christopher V Vpm

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Verified Reviewer
| map-marker Gig Harbor, Washington

Product manufacturer HOMELODY will not return my emails about a faulty product that you guys sold me.

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I bought a product from HOMELODY bathroom hardware supplier. The water controller leaks after install and they will not answer my emails about replacing controller water cartridge which is the problem. This product has a three-year warranty. You guys sell multiple items from this company and I need some customer support immediately! Amazon support seems to not take consumer calls with their phone number so Im using this platform. I just want my product fixed!
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Loss:
$215
Pros:
  • Looks nice
Cons:
  • Product leaks

Preferred solution: Let the company propose a solution

User's recommendation: Beware of HOMELODY Products

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