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Homelody

Homelody

www.homelody.net
What is your customer experience with Homelody?

Homelody Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Homelody has 2.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Product looked good.
    Cons: No support of their products - no communication - no response, Product leaks.

  • Recent recommendations regarding this business are as follows: "Buy products backed up by brick and mortar stores.", "Make sure you know what your getting yourself into.", "Frustrating service from HOMELODY. By another brand.", "Beware of HOMELODY Products".

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Media from reviews

Shower LCD display homelody MJDRS100
Shower led display homelody MJDRS100Homelody - No Response - 3X written by email - Model. Cz305303 - Need replacement part...Looking for homelody partsHomelody - Faulty Shower System with 8” Rain Head FLOW DIVIDER.
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shower service mjdrs100 warranty replythank eveningi regardsdaria display hotline ricci
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Anonymous
map-marker Darien, Connecticut

Installed shower body in bathroom. Can't find a simple Cartridge.

Long story short, customer bought a Homelody CZ348208 shower body and rainfall shower head. Installed 2 years ago.

Complaint? No hot water! I diagnosed a simple cartridge replacement and is a common problem regardless of brand. I have been searching google, duck duck go and Microsoft.

All dead ends like the model no. Does not exist. All I need is a Cartridge. Is this company run by zombies, are they a scam.

Where do go from here? This is common sense 101.

Where is the integrity? I am forced to advise my customers toward commercial supply houses again.

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User's recommendation: Buy products backed up by brick and mortar stores.

Daria R Chj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shower LCD display homelody MJDRS100

Shower LCD display homelody MJDRS100

Good evening

I have tried to call You on service hotline but no one answers.

I bought this shower led display three years ago on Amazon (invoice attached) but now this display doesn't work...it doesn't turn on.

What could be the problem?

Would it be possible to replace the display and receive a new one with new sensors? Is the warranty still valid for this ?

I'm waiting for Your reply

Thank you!

Best regards

Daria Ricci

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Preferred solution: After three years shower LCD display doesn 't work

Daria R Chj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Massafra, Puglia

Shower led display homelody MJDRS100

Shower led display homelody MJDRS100

Good evening

I have tried to call You on service hotline but no one answers.

I bought this shower led display three years ago on Amazon (invoice attached) but now this display doesn't work...it doesn't turn on.

What could be the problem?

Would it be possible to replace the display and receive a new one with new sensors? Is the warranty still valid for this object?

I'm waiting for Your reply

Thank you!

Best regards

Daria Ricci

View full review
RonMon

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No Response - 3X written by email - Model. Cz305303 - Need replacement part Sink faucet - leaks

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Homelody - No Response - 3X written by email - Model. Cz305303 - Need replacement part...
Contains 1 confidential file for company representatives
Updated by user Jan 01, 2023

written 3 times by email over the past couple of months with no reply.

Original review Jan 01, 2023

No Response - 3X written by email, and they will not acknowledge my email request for a replacement part on a faucet that leaked.

Model. Cz305303 - bath faucet leaks - cold water side

There is no contact phone number and the email is not responsive.

Looks like I have a problem to escalate to BBB.

View full review
Loss:
$83
Pros:
  • Product looked good
Cons:
  • No support of their products - no communication - no response

Preferred solution: a replacement part for the cold water side of HOMELODY Widespread Bathroom Faucet 8 Inch, 2 Handle Bathroom Sink Faucet, 3 Hole Lavatory Faucet With Pop Up Drain, Chrome

User's recommendation: Make sure you know what your getting yourself into.

Anonymous
map-marker Wylie, Texas

Product malfunction

I bought two Homelody widespread facets from Walmart but both of them do not work. I have contacted Homelody customer service via email no response.

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Carlyne Lhh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

Faulty Shower System with 8” Rain Head FLOW DIVIDER.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Homelody - Faulty Shower System with 8” Rain Head FLOW DIVIDER.
Contains 1 confidential file for company representatives

Multiple requests to replace faulty Rain Shower System FLOW DIVIDER. They asked for a video showing the problem and my original order number.

I emailed it to them as well as two additional emails requesting a response.

Had I known that the service would be terrible I would not purchase this brand. If I have no response I will add a review that will not be nice for Homelody.

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User's recommendation: Frustrating service from HOMELODY. By another brand.

Anonymous
map-marker Markham, Ontario

Looking for homelody parts

Looking for homelody parts

I am looking for homelody cover plate for *** for shower head.

Looking for location for nwar by Toronto Canada

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Christopher V Vpm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gig Harbor, Washington

Product manufacturer HOMELODY will not return my emails about a faulty product that you guys sold me.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I bought a product from HOMELODY bathroom hardware supplier. The water controller leaks after install and they will not answer my emails about replacing controller water cartridge which is the problem.

This product has a three-year warranty. You guys sell multiple items from this company and I need some customer support immediately!

Amazon support seems to not take consumer calls with their phone number so Im using this platform. I just want my product fixed!

View full review
Loss:
$215
Pros:
  • Looks nice
Cons:
  • Product leaks

Preferred solution: Let the company propose a solution

User's recommendation: Beware of HOMELODY Products

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