HomeLight Reviews
HomeLight Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HomeLight has a 1.3 star rating from 3 reviews; consumers are mostly dissatisfied, citing high prices, poor customer service, and reports that the service sells or misroutes contact information. Recent recommendations include "BEWARE! Stay away" and "They never show up! Find your own cleaner!". This summary reflects common HomeLight reviews and HomeLight customer complaints.
Positive Feedback
Some customers note occasional successful referrals when phone numbers are unblocked and a few lead connections occur without upfront payment.
Negative Feedback / Risk Areas
- Automated referral system errors and missed callbacks impair lead delivery.
- Reported sale or distribution of personal info causing many unsolicited calls.
- Difficulty reaching responsive customer service and complaints about membership billing and no-shows.
Key Takeaways for Future Customers
- Expect mixed lead quality; verify referrals independently before relying on them.
- Monitor billing and subscription charges and be prepared to pursue refunds if needed.
- Document interactions and insist on direct contact to resolve issues with customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HomeLight has a 1.3 star rating from 3 reviews; consumers are mostly dissatisfied, citing high prices, poor customer service, and reports that the service sells or misroutes contact information. Recent recommendations include "BEWARE! Stay away" and "They never show up! Find your own cleaner!". This summary reflects common HomeLight reviews and HomeLight customer complaints.
Positive Feedback
Some customers note occasional successful referrals when phone numbers are unblocked and a few lead connections occur without upfront payment.
Negative Feedback / Risk Areas
- Automated referral system errors and missed callbacks impair lead delivery.
- Reported sale or distribution of personal info causing many unsolicited calls.
- Difficulty reaching responsive customer service and complaints about membership billing and no-shows.
Key Takeaways for Future Customers
- Expect mixed lead quality; verify referrals independently before relying on them.
- Monitor billing and subscription charges and be prepared to pursue refunds if needed.
- Document interactions and insist on direct contact to resolve issues with customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Referral system not working
The reviewer tried to contact the company before posting this review.
- - Automated emails say I hung up on a client; that is not true.
- - The system prompts me to contact the client but provides no number and hangs up.
Getting automated emails that say I hung up on client. NOT TRUE.
Homelight system keeps contacting me to contact client but doesn't give me their phone number.
It tries to connect and only lets it ring twice then says client is not answering and it hangs up. Then it says I hung up.
Bad quality leads.
The reviewer tried to contact the company before posting this review.
They dont want so many Realtors calling them. They also are deceived by the advertising. They think they arr getting an auotomated evaluation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible company that sells your info !
We inquired about selling a property. The next day we had 20 phone calls in a matter of a few hours. This company sells your information.
- Not a legit company
Preferred solution: Nothing , just make consumers aware home light is a scam.
User's recommendation: BEWARE! Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to figure out whether redwin actually gives any money to say, trump or the other ones, the collecting for all kinds of people I wonder if they just keep the money or if they give it to anybody
The reviewer tried to contact the company before posting this review.
I would like to talk to redwind customer service, but I can't seem to reach 'em.
And I'm not giving you 5 bucks either. Probably connected with red wind. Somehow anyway bunch of craft goodbye
My leads
The reviewer tried to contact the company before posting this review.
Nothing has happened! And getting in touch with someone is impossible.
This company does not give leads to people no matter how hard you try. At least I didnt have to pay upfront.
Pittsburgh, Pennsylvania
Question
I could not figure out why I could not get a call back on a referral from the company but then found out I had the HomeLight number blocked. I unblocked it and voila it worked.
Scottsdale, Arizona
Charged for another no show
- - There is a monthly fee plus cleaners.
- - Cleaners never show up.
- - I needed help every two weeks after an accident; only 4 cleanings occurred in 88 days.
This company charges you a monthly fee plus the cleaners. The cleaners never show up.
I had a bad accident and needed help every 2 week.
This has never happen. I have been a member 88 days and only had 4 cleanings because of no shows!!!
User's recommendation: They never show up!!!!!!!! Find your own cleaner!!
I didn't sign up for homelight
The reviewer tried to contact the company before posting this review.
I never signed up for this. My email isn't even attached to this account but my number is. Which makes me believe someone signed me up without my knowledge.
Pissed custom
The reviewer tried to contact the company before posting this review.
- - Prefer a supervisor over the call center.
- - Do not use HomeLight 843-718-****.
- - A female representative will help as a real person.
I would like to talk to a supervisor. I do not want to talk to somebody at the call center.
Do not go through HomeLight contact 843-718-****. She will be happy to help you and communicate with you as a real person.
Preferred solution: I would like to get a phone call from a real life person preferably a supervisor or manager or even the CEO/president of HomeLight.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour rep by the name of Jake Vogel promised to call us at 530pm yesterday to explain program to us...AND NEVER CALLED....
- - Promised a 5:30 pm callback to explain the program, but never called.
- - They want contact details for CEO Drew Uher and others to report the no-show.
Jake Vogel promised a callback at 530pm last to explain entire program...we had to cancel events for this...AND HE NEVER CALLED: I WOULD LIKE THE FOLLOWING EMAILS AND PHONE NUMBERS TO THE FOLLOWING PEOPLE AT YOUR COMPANY TO REPORT HIM for never calling on my landline 213-266-****...Please inform me of the emails and numbers for the following people....YOUR CEO DREW UHER.....CFO SUMANT SRIDHARAN CFO DAVID EAKES VP OF SALES WHO IS TODD RHODES SENIOR VP OF PRODUCTS JJ MCARTHY AND VP OF PRODUCTS MEAGAN HERZOG....I want to make sure that all the TOP people know that Jake Vogel stood us up last night....OUR DREAM OF OWNING OUR NEW DREAM HOME OBVIOUSLY WAS NOT VERY IMPORTANT TO HIM....shows he could care less!.....CALL ME NOW ON MY LANDLINE 213-266-**** call anytime from 5am till 9pm pacific. I live in DTLA and was looking to buy an $800K home...and looking to sell my condo worth $585K in DOWNTOWN LOS ANGELES.
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