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Issue with account details updation

Homelidays - Issue with account details updation
Dear Team, I am trying to post a listing on the account but getting the below error, could you please look into this and get this rectified as I am not able to complete the listing. I have around 50 apartments to list here and would really appreciate in getting this error resolved as soon as possible. La configuration des paiements est temporairement indisponible. Notre équipe travaille activement pour résoudre le problème. Veuillez réessayer plus tard. Code d'erreur: a697a118**** Kind regards, Pranjal
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ID
#2248107 Review #2248107 is a subjective opinion of poster.
Service
Homelidays Property Listing
Preferred solution
Let the company propose a solution
New Reviewer

Reduced and delayed payment

Not to talk about enourmous commisions that are charged on both sides: guest's and host's. Homelidays without any reason reduced the payment for the clearly stated cleaning fee, payment was delayed for more than 10 days AFTER guests left our premices. We are also not sure that our guests got back their safety deposit although we immediatelly reimbursed them. I tried to file a complaint at Homelidays but their customer service button DOESN'T work. So decided to completely remove our premices from Homelidays. From now on only operating via Airbnb and Booking. And guest what: Homelidays putting pressure on reactivating our premices. Until no proofs of our guests got their money back, until my cleaning fee being paid, until understandable commisions statement being provided, we have no intentions to reactive our add.
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ID
#1337685 Review #1337685 is a subjective opinion of poster.
Location
Paris, Ile-De-France
Service
Homelidays Property Listing
Reason of review
Problems with payment
Loss
$50
Preferred solution
Let the company propose a solution

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