Product: Homeadvisor Leads Clear all filters (60 of 60 reviews match)
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5.0
Details
I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor. Tried getting some of my money back or some things canceled since i didnt know. they said "sure!" I was very happy at first. I said to my self that...
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Review
#1676861 Review #1676861 is a subjective opinion of poster.
Service
Homeadvisor Leads
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400
Preferred solution
Full refund

Homeadvisor - Complete waste of money! Do not get suckered. These guys are complete rip off.

1.0
Details
I run a roofing company that has been in business for over 45 years. We thought we'd give these guys a try as they had called several times. The sales rep told me that any bad leads would be refunded. They sent us approximate 45 leads. Most of the leads were useless. Many of our call backs went to voicemail and the potential customer never called back. I requested a refund detailing each dead end lead. They approved 1 or 2 of approximately 25 requests citing the fact the even if a machine answers the phone and nobody calls back you still have to pay. To top it off, the refunds I did get back were not refunds at all. They were useless credits for more *** leads. The worst part is they alway blame me for not being able to "sell" the leads. Why is it we've been able to sell our other leads just fine for the last 45 years/!! Never ever use these guys. I may as well have burned the $3K I spent with them.
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Review
#1663973 Review #1663973 is a subjective opinion of poster.
Service
Homeadvisor Leads
Cons
  • Useless leads
Reason of review
Bad quality
Loss
$3
Preferred solution
Full refund

Homeadvisor - Complete and total scam

1.0
Details
Signed up for service over phone, was promised NO money would be taken out of my account until I received a lead. 15 seconds after hanging up they took $300 out of my account. I called back immediately demanding my money back, was told "We don't take money out of your account until your approved and you haven't been approved yet". I said "that's nice but my bank says otherwise". Spent 4 hours back and forth on the phone with the sales rep. Ended up contacting Chase bank "Fraud Services", Chase then cancelled the transaction and gave me my money back. Homeadvisor salesmen still claims they didn't take any money... (the salesman is lying or completely ignorant) I also asked to be removed from there databases which they still have not done and flat out refuse to this day. They will not delete my account, I can't begin to tell you how infuriating this is. How they haven't been shutdown and had there offices raided yet I do not know.
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Review
#1657269 Review #1657269 is a subjective opinion of poster.
Service
Homeadvisor Leads
Cons
  • Wont delete my information from there database
  • Lied about payment
  • Fraud
Reason of review
Not as described/ advertised
Loss
$279
Preferred solution
Remove my information from your database, I can still login to the website with my credentials... delete my account!!!!
Tags
  • Thieves Scammers
1.0
Details
I used Homeadvisor to find someone in my area to build a fence. I got a couple of leads and I have contacted those contractors. That said, HA has contacted three times by phone and unrelenting e-mails to see how happy I was, whether I had chosen a contractor and...
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1 comment
h.kitchener
#1747653

You made the mistake of giving them your real email address. When going to a site like this you must expect them to not only try to sell you something or other in the future but to also sell your email to other places that will bombard you with emails, etc.

You can get "throwaway" emails for free at many sites, eg., GMX, Mail.com and others. When searching for something online just register for a free email and then use that for your search for fence people and then never use it again.

Keep your real email address for correspondence between you and family, banks, etc. Not for shopping for something online.

Review
#1653704 Review #1653704 is a subjective opinion of poster.
Service
Homeadvisor Leads
Reason of review
Poor customer service
Loss
$1
Preferred solution
Leave me alone

Homeadvisor - Total scam

1.0
Details
Total scam. Not one qualified appointment!!! No refund either. Called, emailed names given. Nothing! Worst experience in 35 years of doing business.
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Review
#1651068 Review #1651068 is a subjective opinion of poster.
Service
Homeadvisor Leads

Homeadvisor - Home advisor leads

1.0
Details
***BEWARE***SCAMMMM 4078906339 Called my father in law with a fake *** scam. tryna force him to give his credit card number and they'd provide leads to house. All leads were fake. Fake numbers. Calls are rerouted to their cell phones . Beware!!!
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Review
#1624385 Review #1624385 is a subjective opinion of poster.
Service
Homeadvisor Leads
Pros
  • Smooth talker
  • Great smooth talker
Cons
  • Steals all your money provides fake leads
Reason of review
Not as described/ advertised
Preferred solution
Getting a lawyer
Tags
  • home advisor scam
  • Home Advisor Complaints
  • Scam
  • Beware

How HomeAdvisor steals from contractors

This is how HomeAdvisor rips off contractors: Someone puts in a bogus request for services. They set up a voicemail box to capture all contractors information. They send bogus telemarketers to contractors and sells their information elsewhere. These types of leads are costing contractors thousands. HomeAdviser needs to stop these business practices. They are illegal and criminal. The calls for fake leads and telemarketers becomes overwhelming at times, they will steal your money, waste your time and harvest all your information for malicious purposes. They push down your website as far as possible so a real potential customer will find your company on HomeAdvisor before getting to your site. Now they will sell that lead to you and a dozen others. You would have to have rocks in your head for brains to even consider joining this FRAUDULENT company.
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Review
#1553658 Review #1553658 is a subjective opinion of poster.
Service
Homeadvisor Leads
Reason of review
Bad quality
Loss
$1500
Preferred solution
Let the company propose a solution

Homeadvisor - Quit calling me

I am a general contractor who gets these calls, Hey, Gladys I am going to make you rich, I immediately say who is this because someone I don't know doesn't get to act like they are a long lost friend. When they finally tell me they are Home Advisor I say thank you but I do not need your service. The next thing I know I get asked personal questions like How much business do you do? what was last years take? How do you get customers? Then I get mad and say do not call again. First of all I do not owe you an explanation of why I don't want to do business with you. You are a voice on the phone. Really? So my new strategy is going to be a response like "what color is your underwear so they can flag my business as kooky and quit calling".
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Review
#1539191 Review #1539191 is a subjective opinion of poster.
Service
Homeadvisor Leads

Homeadvisor - Bad leads, business practices and terrible customer service

While talking to this company about the poor quality of leads and my company being charged for leads on services we do not provide, I told them that I did not want to renew unless I received a credit for the leads. While I was waiting for the response, they sent my account to collections and added the annual renewal fee. When I called to talk with them about it they said, "sorry, it's out of our hands once it is sent to collections." This company is terrible. I will never consider working with them again and would caution any small business from using the service they offer
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Review
#1538481 Review #1538481 is a subjective opinion of poster.
Service
Homeadvisor Leads
Reason of review
Poor customer service
Loss
$875
Preferred solution
Price reduction

Homeadvisor - Class action lawsuit

1.0
Details
False leads, not refunding unreturned calls from leads and other leads turned out to be people not to even have the money to buy materials, let alone, do the projects.
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Review
#1511736 Review #1511736 is a subjective opinion of poster.
Service
Homeadvisor Leads
Reason of review
Bad quality