Homeadvisor Leads Reviews and Complaints
Homeadvisor - Quit calling me
I am a general contractor who gets these calls, Hey, Gladys I am going to make you rich, I immediately say who is this because someone I don't know doesn't get to act like they are a long lost friend. When they finally tell me they are Home Advisor I say thank you but I do not need your service.
The next thing I know I get asked personal questions like How much business do you do? what was last years take? How do you get customers? Then I get mad and say do not call again.
First of all I do not owe you an explanation of why I don't want to do business with you. You are a voice on the phone.
Really? So my new strategy is going to be a response like "what color is your underwear so they can flag my business as kooky and quit calling".
Homeadvisor - Bad leads, business practices and terrible customer service
While talking to this company about the poor quality of leads and my company being charged for leads on services we do not provide, I told them that I did not want to renew unless I received a credit for the leads. While I was waiting for the response, they sent my account to collections and added the annual renewal fee.
When I called to talk with them about it they said, "sorry, it's out of our hands once it is sent to collections."
This company is terrible. I will never consider working with them again and would caution any small business from using the service they offer
Homeadvisor - Class action lawsuit
False leads, not refunding unreturned calls from leads and other leads turned out to be people not to even have the money to buy materials, let alone, do the projects.
Homeadvisor - Had a spend target of $650 / was charged $4,300.00
They offer you a spend target. We set ours at $650.
When our credit card was charged over $4,300, homeadvisors said they spend target does not include the opportunities leads they sent. They have a bunch of different lead categories to confuse you and overcharge you.
They also sent us a bunch of leads that were not even in our covered area. When we called to complain they offered us a credit of $250!
Homeadvisor - Did not request anything but they had an order
Did not request services but was solicited daily for services. I was happy when I realized I could save time by deleting the voicemails on my phone on my drive home everyday since it was a daily exercise and could be 3-10 per day. Never owned a home, just listed my mom's home on Zillow for 2 weeks over a year ago.
I was NOT told I pay for leads sent to me. When I signed up, I was told I only pay for leads that I call.
Customer service basically told me to go pound sand, no refunds or credit for these uncalled leads! I purposely didn't call certain leads because HomeAdvisor sent so many to me.