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I joined Home advisor in June and have not got one job from HomeAdvisor. I would not recommend this company to anybody that owns a business and is looking to grow it.
The billing is confusing and they also send to many pro's job leads. This company is sneaky. I'm very unhappy. I have spent hundreds of dollars with this company.
Its a rip off! I just paused my leads for 3 months because I cant afford it anymore. When the 3 months is up I plan to pause them again. I read where there is a class action lawsuit against HomeAdvisor.
I would like to know how that turns out. As far as the consumer looking for pros I would not recommend HomeAdvisor to them as well.
I didn’t like
Are sneaky and try to make billing as confusing as possible
Reason of review
Never won a job through HomeAdvisor.
Review #1405178 is a subjective opinion of poster.
Homeadvisor - Thieves and crooks
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Several recorded calls, text and e-mails were made to a Home Advisor representative throughout 2015 and 2016 after joining the program and each time apologies were made along with adjustments to my account taking off any charges. A couple of attempts were made to cancel as this has turned out to be an overall shady company.
I took a loss for the first year to try Home Advisor as it sounded like a good idea. It is the definition of if it sounds too good to be true it probably isn't. They are not. I had many communications with them about leads coming in at 12:00 a.m or similarly odd times for most people.
I resent getting charged for ridiculous leads. I spent many hours turning off the darn things it got to be ridiculous. I made my intentions known that I wanted to cancel each time someone contacted me to assure better future dealings and my value as a successful customer was important to them. I had a conversation with someone in March and he said my subscription was up in June, he could suspend my leads give me time to think and I would be notified BEFORE my renewal was due.
I was not! While doing my bank statement I noticed the 300.00 renewal fees being charged to my account. I attempted to talk to someone. (Interesting this happened on a Friday afternoon and you have to wait till Monday), I finally talked to a person a bit ago got the run around and passed around.
I asked frankly are you going to stop that payment. I was told No and that he was going to pass me to someone who would say the same thing. I informed him that I would be calling VISA and the bank, He then threatened me saying it I did it would go to a collection agency, but I should hold and talk to blah blah. I have made my intentions clear to cancel for almost a year.
It didn't work for me let me out, why do they have to escalate it to this so people get angry and robbed from. Home Advisor is shady thief business.
I didn’t like
Money stolen from my account,
Charge for unwanted leads,
No contol over time leads come in