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After forming a new HVAC contracting company, I was solicited by telephone by HomeAdvisor. Some smooth talking salesman said for less than a $300.00 annual fee, HomeAdvisor would provide me with leads to potential customers. He didn't give me too many details. All I...
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76 comments
Anonymous
#1711042

I want to share this with you! I started a company Called Thrustomer that is currently located in Michigan!

We combat everything that is wrong with Home Advisor. No charge Per Lead and No customer registration. When a customer posts what they need done in a portal, the info is automatically sent to every local business in that category! Literally!

We are trying to expand the rest of the United States and make a mobile app and I was hoping you could help!! Here is our campaign Link: https://igg.me/at/thrustomer/x/22045266#/

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Review
#503185 Review #503185 is a subjective opinion of poster.
Service
Homeadvisor Leads
Loss
$298

Homeadvisor - Their sales staff use threats

1.0
Details
They threatened us. The police are involved.
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Review
#1705177 Review #1705177 is a subjective opinion of poster.
Cons
  • Customer serice
  • Shoddy workmanship

Homeadvisor - BAD,BAD, BAD waste of time and $$!

I was warned by several contractors and STILL fell for their pitch! Yes, I'm an idiot! They may as well send you a page from the phone book and tell you they're "leads" but they turn out to be just names and number of people who don't answer their phones return texts or emails. DON'T, DON'T, DON'T fall for their ads & their sales pitch! You're better off to print some brochures on VistaPrint and spread them in your market. HomeAdvisor puts you on hold until you loose your patience and hang up. It took me a week of calling until I finally stayed on hold for 45+ min for someone to answer so I could cancel. DON'T try to cancel by fax - they don't read or log it in. I had 4 different names of people at HomeAdvisor who called me but they won't answer or return your phone calls. I'm out $400+ and several hours of making calls to dead ends. Another RIPOFF!
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Review
#1696478 Review #1696478 is a subjective opinion of poster.
Cons
  • Garbage leads
  • Poor communications
  • Billed for dead end leads
Tags
  • Home Advisor Waist Of Money
  • Home Advisor Ripoff
  • Home Advisor Bad Business
  • Home Advisor Don t Join

Christopher Walenta at HomeAdvisor in Golden, Colorado

1.0
Details
Their sales staff that try to scam you are terribly unprofessional, rude, vulgar, aggressive, and criminal minded. Beware of Christopher Walenta, one of their sales guys at their Golden, Colorado location. Christopher Walenta called us up to try to get us signed up for this HomeAdvisor scam and we politely told him no, we are not interested. At first when he thought we were going to be another one of his scam's victims, he was the suspiciously too nice, sleazy salesman that wanted to talk to us about how the weather is and what not. When we told him we will not sign up, he turned his attitude 180 degrees around and started cussing at us, accused us of being "criminals," called us *** told us to "go *** ourselves," and then hung up the phone on us.
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Review
#1691080 Review #1691080 is a subjective opinion of poster.
Cons
  • Criminal minded
  • Aggressive
Tags
  • Very Unprofessional
  • lead service
  • Thieves Scammers

Homeadvisor - Scam company

Our company called to sign up as a contractor, they waved yearly fee but ask for 300.00 deposit on our credit card to cover future leads. Lindsey Baum the rep explained only two fees for various leads. But in fact, there were about five different fees. After signing up and being approved we received our first three leads which the first one was a bogus number, and the next two were not answering the phone numbers given.I called Lindsey five times over the next 4 days to call me back but never received a call from her. Finally, I called customer service to cancel our listing and let them know about the leads and to refund our deposit. They said that it had to be cancelled in three days and there is no refund. That was never explained to us from Lindsey. They are misleading and a big scam.Don't use them..
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Review
#1686811 Review #1686811 is a subjective opinion of poster.
Service
Homeadvisor Leads
Cons
  • Fake leads
  • Big liers
  • Dishonesty and cheating all around with this service
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Full refund
Tags
  • ripp off
  • Homeadvisor Sucks

HomeAdvisor Adam Burckhard

1.0
Details
Don't believe anything these scammers tell you. Everything that Adam Burckhard says is a lie. He lies straight to your face. The guy will steal, lie, cheat, anything for a buck. He only wants to scam you and get his commission. That is all he cares about.
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Review
#1685214 Review #1685214 is a subjective opinion of poster.
Cons
  • Customer service is bunk
  • Scamming new contractors
Reason of review
Not as described/ advertised

HomeAdvisor is False Advertising

1.0
Details
I needed some drywall repaired so I contacted HomeAdvisor. HomeAdvisor charged me $430 to send out 3 contractors. The first 2 contractors were very shady and unprofessional carpet cleaners - totally wrong type of contractors. The 3rd contractor they sent me was actually a house burglar with a criminal record. The night after he visited my house, I caught him on my home security cameras scoping my house and walking around my back yard. I don't know what kind of "screening" HomeAdvisor does, but clearly they are doing false advertising and I'm going to stear clear of HomeAdvisor from now on. Only use HomeAdvisor if you want your house robbed by the lowest and shadiest home contractors out there.
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Review
#1684891 Review #1684891 is a subjective opinion of poster.
Cons
  • Unlicensed and not screened
  • Taking my money
  • Overpriced
Reason of review
Damaged or defective
Tags
  • scamming customers
  • spammers

HomeAdvisor is just a middle man

1.0
Details
Marketing and sales people usually are the worst people humanity has to offer, but these guys at HomeAdvisor are very, very bad people. HomeAdvisor is a scammy middle man trying to leach off of hard working people. Stay away from this scammy middle man company. They only make things worse and more expensive for everyone.
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Review
#1676958 Review #1676958 is a subjective opinion of poster.

Threatening Phone Calls from HomeAdvisor

1.0
Details
They've called me well over 200 hundred times these past few years. I keep turning them down and telling them to place me on their Do Not Contact list, but they just keep calling. Now my wife picked up the phone and they threatened her. They told her "I'm going to *** kill you" and she's extremely frightened. They were always extremely rude and aggressive in their cold calling, but now I believe HomeAdvisor must be hiring only the lowest dirtbags they can find.
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Review
#1676873 Review #1676873 is a subjective opinion of poster.
Resolved
5.0
Details
I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor. Tried getting some of my money back or some things canceled since i didnt know. they said "sure!" I was very happy at first. I said to my self that...
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Review
#1676861 Review #1676861 is a subjective opinion of poster.
Service
Homeadvisor Leads
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400
Preferred solution
Full refund

Contact Homeadvisor Customer Service

Mailing Address:
HomeAdvisor, Inc.
14023 Denver West Pkwy Bldg. 64
Golden, Colorado 80401
United States
Phone:
(877) 800-3177
All Homeadvisor Contacts

Homeadvisor - Misleading took money didn’t do the job

1.0
Details
I hired home advisors to get me a contractor to install a sliding glass door they were paid the contractor showed up said they weren’t paying him enough so he left. The costumer service department was terrible it was an over all stressful situation and I would never recommend them to anyone
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Review
#1672490 Review #1672490 is a subjective opinion of poster.
Cons
  • Employees lie
  • Dishonesty and cheating all around with this service
Reason of review
Work Experience or Job Application
Loss
$156
Preferred solution
Let the company propose a solution
Tags
  • False Advertisement
  • Scam Marketers
  • Homeadvisor Contractor s Beware