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Went to HomeZone in San Angelo Texas to buy a bed. We went there because of their no credit check financing. First were were denied credit because we did agree to try it that way. Then we're tried the leasing option. They needed my account info. Ok no problem but we were denied again. Then they said that they needed last three months bank statements. I accessed my account at the store, downloaded them and printed them using their printer. We...
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1.8
I liked
  • Price of the set
  • Price
I didn't like
  • Entire experience after the sale
  • Poor customer service
  • Customer service and lack of competence
#987252
Delivery with Home Zone is a joke. They give you a 4 hour window and you can use a tracking system to see where they are. I had 2 deliveries in 2 weeks and BOTH times, the tracker said I was to be the first stop, yet delivery was HOURS past the end of the 4 hour window. Delivery manager could not give any explanation either time. They completely wasted 2 days for me as I waited for delivery. Although I love Home Zone, the store staff was great...
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We paid around 900 for couch with two lrecliners type seats. Screws started coming out wood coming loose on arm. Coming off they replaced it with same one and couple months. Same exact thing and spring coming out of seat. I contact store. They closed. So I called text another one. She said. Send photos I did. I did not hear from her again. They sell cheap furniture that falls apart they need give my money back so I spend it on couch that's not...
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Short Review for February 16, 2017

#1009547
Home Zone Furniture - Simple Review #1487286337
1 of 1
Buy three sofas one of them coming apart. Come under warrant if you can get it too them . If not 99.00 dollar to come pick up. An 99.00 to tack back to my house. Will not buy a thing from them
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Short Review for December 08, 2016

#969500
1.3
Brought wrong furniture. Furniture was poorly constructed. Submitting a claim with them is like pulling teeth. They are the most unorganized business I have dealt with. I regret buying from home zone!!!
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Furniture Set Review

#952864
1.5
Purchased a dinet set and bedroom suite from the Round Rock location. Paid cash, over two thousand dollars for lousy furniture. It started falling apart within days after the delivery. Please don't buy anything from this company. Complete rip off! Don't waste your time or money. You'd do better going to Goodwill.
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Sofa Review

#947538
2.0
We bought a sectional at Homezone in Round Rock. It is very comfortable but it keeps breaking. Very, very poor quality furniture! Everytime i move the couch to get toys out from underneath the couch, there is another broken loose board underneath! Buyer beware! Will not ever buy from here again!
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I purchased a bedroom suit and sectional. within a month of delilvery the bed had broke not once but twice. FIRST time they repaced sides of bed no problem second time was given complete run around. The sectional had springs coming thru cushions on couch end and loveseat end of sectional. the recliner material is ripping loose all around the seam. I called them to file a claim because I purchased the warranty for extra $$ and was told I would...
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Product
#971418
I bought the Katrina sofa/love seat and within 6 months it started getting lint balls on the fabric. I tried lint removal but it continues to happen. I finally reached out to the Service Department and asked for a remedy to my issue. I was told that it was wear and tear and not covered by the warranty. I explained that the areas that are not frequently touched like the front of the arm rest, the lint is still forming. The sofa is only 2 years...
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#963557
Horrible experience. First they try charging me $200 for delivery then I wait a week and a half for my stuff to be shipped to their store and it don't come the day it's suppose to come. So they tell me I can wait two more days. But I already paid the truck driver to pick up my stuff and we was at the store. So the manager told me that the money I paid the truck driver would just be a loss to me I would have to come back and pick it up... So I...
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#961719
All was going well and didn't mind waiting in line for Black Friday Ad. Was one of two for item being offered at a great price. Didn't mind waiting another hour to get checked out (cash) Very nice service and was friendly. Went to pick up area and staff very nice and offered to open box and inspect items. Loaded in my car only at that time did things get bad. I was told that the item I had was already sold and mine was on back order. How? when i...
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3.3
I liked
  • Price
I didn't like
  • Staff knowledge
#961430
From the quality of the merchandise to the pricing. Everything about HomeZone Furniture is fantastic! I have practically furnished my entire home with them over the span of 3 years and everything is still in tact and beautiful as it was from the day it was delivered to my home. The Shreveport store is magnificent! I most recently purchased the Denver set (top grain leather) and I am very very very pleased! I know this is a pissed consumer site...
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4.6
#958163
Me and my wife went furniture shopping stopped by homezone and we was felt welcomed and was not pressured at all so we purchased a sectional and dining room table we waa approved and we paid our first payment and they said it be next friday so we get a email saying our stuff be delivered between 11 to 4 so i get off work and come home no sofa or table we call the store and they say we waa not approve and we cant get our money back
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Contact Home Zone Furniture

Headquarters Address:
Home Zone Furniture
6250 Eastex Fwy
Beaumont, TX 77708-4323
Phone:
(409) 898-1500
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Companies similar to Home Zone Furniture

Buyer Beware! Do not buy from Home Zone! I purchased a Denver Sofa at the Euless, Tx Home Zone. I was offered the extended warranty and was told that it covers any damage on the sofa. Not just defects. We were guaranteed by our salesman Jeremy that the warranty covered any damage over the 5 year span. He made a point that even if our dog was to tear the sofa, that would be covered. This was a bait and switch fraud in order to get more money from...
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