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I have filed 3 claims with home Warranty of American and each time is just like the last. Terrible. The service techs never cal you as promised. You always have to call them but then if they decide they just don't want the job, they ignore you. You have to call HWA...
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AVOID. The worst. They said they'd send someone out to fix our kitchen leak ASAP. Two days later, they still hadn't called back. They verbally assured me HWA would cover the cost of the leak after I found someone to fix it. They wouldn't. (Offered to cover $60 after...
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I had my nightmare with HWA. My water heater started leaking, so I called HWA for repairs. They had a technician come out to check it. He proceeds to put water into the water heater that I drained, doesn't tell anybody, leaves saying the unit needs to be replaced, and...
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Home Warranty Review

#777519
1.0
Your people lie. Your supervisors do not return calls. Your vendors lie. Your vendors do not show up. Your vendors damage property.
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I am Realtor in South Carolina and I can tell you that I could NEVER recommend this company. My daughter and her to children, 2 and 4, have been waiting for 5 weeks to have their AC taken care of. They promised her that it would be taken care of yesterday but once...
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1.0
I didn't like
  • Lies
  • Refusal to remedy the problem
  • Convoluted and false contract
#859185
Reply to reviews
The only get 1 star because 0 stars was not available. They have been gladly drafting my account for years, however now that it is time to pay on a claim they become the most unscrupulous cockroaches you will find. They talk out of both sides of their mouth. I live in...
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1.0
I didn't like
  • Refusal to remedy the problem
  • Convoluted and false contract
  • Denial excuses
Reply to reviews
Home Warranty of America has declined each and every claim that I have made. 1. My heater wasn't working and they declined the claim stating that the issue was with my damper system and they don't cover damper systems per our contract. The engineer told me that was...
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We made a claim for our range 2/8/2016 at 8am, which had malfunctioned to the point where it cannot be plugged in, otherwise it is a fire hazard. I waited 1 1/2 days for the service shop to call , they did not. I had to call them, when I got the excused of that they...
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This home warranty company is so horrible. If you have a choice, DO NOT DO BUSINESS WITH THEM. My husband and I moved into our new home and within a few days we started to smell sewer gas. We called HWA & they told us they would have a plumber contact us that day. We...
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This company charges exorbitant fees for coverage and then refuses to pay on claims they should cover. In the space of our first 2 months of owning a new home, we had an issue with the air handler, pool and spa. they refused to cover any of these despite the fact that...
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Contact Home Warranty of America

Headquarters Address:
Home Warranty of America
P.O. Box 850
Lincolnshire, Illinois 60069-0850
Phone:
(888) 492-7359
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I purchased my house in Rockdale,Texas on December 4, 2015. Home Warranty of America was recommended by my realtor. Immediately I needed heat which had been working when I purchased the house. It will not get over 70 degrees and no matter what you set it on, it runs...
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