Home Tech
Home Tech Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Home Tech has 1.3 star rating based on 3 customer reviews and consumers are mostly dissatisfied. Reviews note a high price level, unfavorable ratings, supply delays, contract disputes, and that the company used to be professional but now sends untrained techs and uncaring staff.
Key Takeaways for Future Customers
- Read Home Tech reviews and document every call and service agreement in writing before you pay for a contract.
- Verify replacement coverage specifics and ask about billing or refund policies up front.
- Expect slow parts delays and confirm technicians’ qualifications for complex systems.
Negative Feedback / Risk Areas
- Recurring Home Tech customer complaints cite rude, abusive phone manners and untrained technicians.
- Frequent contract and coverage disputes where promised replacements or warranty claims are denied.
- Long service delays, a nonfunctional website for scheduling, and dissatisfaction with price versus value.
Positive Feedback
Previous customers recall the company being professional and competent under earlier management and service agreement models.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Home Tech has 1.3 star rating based on 3 customer reviews and consumers are mostly dissatisfied. Reviews note a high price level, unfavorable ratings, supply delays, contract disputes, and that the company used to be professional but now sends untrained techs and uncaring staff.
Key Takeaways for Future Customers
- Read Home Tech reviews and document every call and service agreement in writing before you pay for a contract.
- Verify replacement coverage specifics and ask about billing or refund policies up front.
- Expect slow parts delays and confirm technicians’ qualifications for complex systems.
Negative Feedback / Risk Areas
- Recurring Home Tech customer complaints cite rude, abusive phone manners and untrained technicians.
- Frequent contract and coverage disputes where promised replacements or warranty claims are denied.
- Long service delays, a nonfunctional website for scheduling, and dissatisfaction with price versus value.
Positive Feedback
Previous customers recall the company being professional and competent under earlier management and service agreement models.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Too soon to tell
none.
I called their 800 number and they seem to not support their CasaCam line of products. Time will tell.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Benoni, Gauteng
Nassty disrespectful customer service and untrained techs
- - They used to be good; now they send untrained techs.
- - They change appointments without agreement, break appliances, and won't resolve issues.
They used to be good. We bought the highest level of service agreement.
But currently, they send new, untrained techs, they order parts, but forget to call the customer to tell them it's in, they get really nasty with horrible abusive phone manners, they change your appointment time without agreement from you and if you're not there - oh well (Different from them calling and asking for a different time, which they also do - no problem). They break your appliance and say they will call to resolve the issue, but don't. You can not bypass their nastiness by making the appointment on-line because their website is always down. You call to speak to someone about the issues, and they don't listen.
They don't listen = we don't write checks! And they tell us "the president won't talk to customers." Still without a working appliance and looking for a new contract service.Find a different, better
- Used to be professional and competent
- Untrained techs and staff that do not care
Preferred solution: Deliver product or service ordered
User's recommendation: Find a different, competent, professional service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bonita Springs, Florida
They are trying to renege on my contract
- - Contract costs about $5,000 per year.
- - One of two Mitsubishi mini-splits was replaced under warranty.
- - Warranty on second unit was dropped.
The bottom line is that I lost. I paid for the replacement unit to the tune of $2700.
My current home was built in 2014 and CO'd in early 2015. I have coverage on 5 units, including two Mitsubishi mini-splits. Two of my Mitsubishi units failed last year at different times and I called for service on both; in one case, the entire unit had to be replaced and in the other, I was told there is a leak and parts have been ordered. For both I have been waiting upwards of 6 months due to "supply chain issues".
Today the one unit was entirely replaced (under warranty) and today I was told the other unit is not covered and is no longer under warranty anyway.
When it failed over 6 months ago it WAS under warranty and now they are trying to tell me this is the first they have heard about it AND it is not covered. Beware - this company is happy to do your regular service but is now reneging on the replacement coverage.
Preferred solution: Let the company propose a solution
User's recommendation: Make certain you document every call to the company for service and if you pay for replacement coverage, make sure you get the specifics in writing - for each and every appliance if necessary. GET DOCUMENTATION or find another company.
Companies Similar to Home Tech
FIX Appliances CA
Dons Appliances
“I was calling to talk to a manager and the refuse to transfer me. They told me there people the spend 30...“
Mr Appliance
“I needed my dryer fixed because it was not heating up. I called Mr. Appliance because it seemed...“
Grand Appliance
“They never gave us our mail-in rebate!! It has been over a year. They kept saying 8-12 weeks every time...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.