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1.9 Based on 31 reviews
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  • Customers like
    • First year of support was excellent 2
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    • Terms of my purchase 1
  • Customers don't like
    • Product not as described 3
    • Lacking refund 2
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I will watch for days when HSN hosts and Aaron Berger beg you with kindness that the HP's, Dells, etc are the best and then listen to the lies each one of them tell. Watched Berger at end of October 31, 2016 regarding a HP computer and he kept mentioning how HSN will not be selling any laptops on Cyber Monday, November 28th. And that us, the viewers, should buy it on October 31st. This happened during that day and the hosts and him kept hawking... Read more

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I have shopped with hsn for many years, in fact over the past 2 years I've spent over 5000 dollars, I even have a credit account with them recently I ordered 5 items one of them was sent to the wrong address. When I called I was told they could do nothing about it,im out of a 100 dollars. I will pay off my account with them and start doing business with QVC. I don't recommend anyone doing business with this company. When it comes down to it no... Read more

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My Wolfgang Puck Stand Mixer just stopped working. I had a Kitchenaid mixer before Katrina, this one had a motor comparable to it and so much cheaper, so decided to try it. It was the loudest stand mixer I've ever used, so I hardly used it (customer service said the noise was normal). Last year, I had just made a cake for Christmas Eve and it was noisy as usual but worked as usual, no new noises or vibrations, etc. Then the next day it just... Read more

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If you order anything,make sure up front that you really want it because their return processing sucks as well as their customer service. They are not customer service oriented. You would think that a company as large as this would put the customer first and trust their words but they do not. I will never ever do business with them again. I decided to return an item that I purchased well within the 30 day limit but didn't get an immediate... Read more

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I purchased a Garmin GPS device on HSN. I gave them my VISA credit card number and they took that info to open up a HSN MasterCard in my name with the cost of the device. My Fraud Alert company noticed this and contacted me. After and hour of working it out, I was able to pay the cost and cancel the credit card without hurting my credit score. I had to go to the "Fraud Dept" of Community Bank which is was opened with and they were furious... Read more

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I am very sorry that i purchased this. It caused whiskers to grow all over my cin where i had absolutely no hair. Now i am on my second no no and i will be stuck using it forever. Every other day i have to use this thing now. Purchasing this was the biggest mistake of my life and i can kick myself in the *** everyday for buying into this product. Caveat emptor. Buyer beware!!!!!!!!!!!!!!!!!!!!! Read more

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Have mix approx. 5 years. Only used when having many guests. I wet to mash potatoes in it and it would not go on. Tried other outlets, nothing. Tried to have repaired but nobody repairs small appliances anymore. They say most are disposable products now. Paid a nice amount for the mixer. Maybe should have gotten a Kitchen Aide as both my daughters did at the same time. Theirs still work. Bought this on HSN as all my other WP products. Just find... Read more

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Im so unhappy i by portable air conditioner there was February 2016 i pay $700 or More den $700 Avery way tu my Rome is wet weather coming from the air conditioner and i pay Insurance anyway I call them.4 time they don't want to give me my money back they don't want to give me a new one they don't want to fix the portable I need help maybe I'm going to call tv5 and tv6 maybe they can help I'm single mom I don't have money I never missed... Read more

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I ordered an item, never received it, I called in and all they said was they would refund my money! What happened to my item? They took no responsibility and tried to blame UPS. Then they said they did not have enough people to keep up with all the items! Poor customer service.

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I ordered some beats headphones from HSN and ups clams that it was left at my door step. I get home from work and it's not there I call HSN to report this and they do nothing! But keep taking money from my paypal account. Go screw yourselves HSN!!! Worst and dumbest customer service ever!!!!!

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