Emelyn Ohl

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Verified Reviewer
| map-marker South Haven, Michigan

Failed to issue refund. Won't reply to emails

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Home Shielders - Failed to issue refund. Won't reply to emails

Solar Mole Repellant was ineffective, so I obtained a return authorization. It said to return via the carrier of my choice.

A week later, after I shipped at my own expense, they sent me a prepaid shipping label.

They received my return on 7/26, and I have yet to receive a refund, so I am out the cost of the product, plus the shipping. Repeated emails to customer support have gone unanswered.

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User's recommendation: It would be a mistake to purchase from them

Anonymous
map-marker South Haven, Michigan

Will not respond to emails after failing to provide refund

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Solar Mole Repellent failed to have any impact on my mole problem. Company provided an RMA, at my request. Over a month has passed, since they received my return, and no refund, and no reply to emails.

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User's recommendation: Don’t purchase from these scammers

Anonymous
map-marker Paducah, Kentucky

Products ordered- never received

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Items ordered on Jan 31, 2023 never received. Website states ships in 3 - 5 days.

Credit card charged on 2-1, they sent an email on 2-2 attempting to get me to increase my order--doesn't show it ever shipped.

I attempted to contact by phone, no response -- email sent on Feb 22 requesting information as to when I would receive items, received response Feb 22 we will investigate and get back to you soon. Now March 7- no product and no response.

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User's recommendation: Buyer Beware

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Phoenix, Arizona

Rip off, failed to refund

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Home Shielders - Rip off, failed to refund

I ordered 1 product, was sent 3 charged for three, but the email invoice only showed 1. I returned the product for a refund, their phone number does not work.

Found another number and left a message. Now that number does not work. Sent emails, got an email response, "we will look into it". Now the email at their support address is no longer valid.

I did not get a refund from the seller. I did go thru my credit card company and disputed the charge.

Do not buy or deal with this company.

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User's recommendation: Do not trust this sight

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