Darren H Brg

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Verified Reviewer

Purcashe Leads

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Hello - Avoid this company as they provide the worst mortgage leads. I spent $998 and they claimed all these leads are requesting a call or email back.

Baloney, the few leads I got to respond stated that they did not request any call back/info. What a joke!

This should be illegal. I would never use them unless a guarantee is provided, or if they charge you based on closed loans.

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Loss:
$998
Cons:
  • Bad leads

User's recommendation: DO NOT USE or BUY LEADS FROM THEM

Anonymous
map-marker Philadelphia, Pennsylvania

Absolutely very poor leads.

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Have never been able to help any of the leads they have sent. Going to cancel immediately.

Almost all of the leads cannot qualify for mortgage making it very difficult to help them

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Jason T Zyx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Crofton, Maryland

Absolute rip off

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Home Properties Solutions - Absolute rip off
Home Properties Solutions - Absolute rip off - Image 2
Home Properties Solutions - Absolute rip off - Image 3

I was contacted by Home Property Solutions offering to provide leads. I was apprehensive to try leads with an unknown company as I primarily operate on referrals but business was slow so I thought Id give them a shot.

They insisted I could cancel anytime. They auto billed my card without authorization. I tried calling them for a few days but no response.

(No one from their customer service has EVER answered the phone)

They just simply email you in response to your voicemail. So eventually after not getting a response I disputed the charge.

(They charged my personal card not my marketing expense account) surely this would be an easy fix.- reverse the charge and charge my marketing account right? WRONG absolute nightmare service. They insisted I had to remove the dispute in order for them to refund the charge. My bank told me thats not true and advised against it but Lacey at PHS insisted that was the case.

At this point their poor communication warranted me canceling service. The inability to get someone on the phone who you pay $1k a month to is absurd. So I let them charge my marketing card reversed my dispute and thought okay they will refund me.

Three weeks go by no refund they kept insisting it was still in dispute so they couldnt refund it. I called my bank had them email me a confirmation that the dispute was in fact closed three weeks prior and sent it to them and requested they refund me.

THEN they respond that my services have not stopped even though they stopped providing leads as soon as I cancelled now three weeks later Im getting leads again and they are insisting I have a balance on my account even though they specifically said they would refund me if I removed the dispute.

AVOID THIS SCAM

View full review
Loss:
$998
Pros:
  • Low price leads
Cons:
  • Awful customer service
  • Poor lead quality

Preferred solution: Full refund

User's recommendation: Unprofessional scam

Inas Mey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort George G. Meade, Maryland

Talk about the Service

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I signed up for a month about two weeks ago. I have received 8 leads and all correct contact information.

One of the leads is a single mother looking for a rent to own and I am trying to work with her on her credit so she can purchase and I have another lead that got approved to purchase a $450,000 home and meeting with them on Monday to start showing homes! So far, I have no complaints. I cannot tell you how many companies I have tried that I have wasted money on. Fake leads, Old leads or no leads at all.

Yes, I still get some low quality leads using these guys but I never have known of a lead generation that sends 100% perfect leads.

At least this company doesn't lock you into a contract and you aren't sharing leads with other experts. $399 isn't much for real leads and a whole county to yourself. I have two counties Maryland and I honestly can't complain. I didn't even expect to get 2 people to call because of other companies I have used.

I will try any of these companies once regardless of reviews because we are so quick to write a bad one and don't take the time to write good ones.

We are all sales people. I am glad I decided to go with this company.

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User's recommendation: Don't knock it till you try it!

6 comments
Yasha Sne

thats quite a bit of inside information there.. are you a realtor and a loan professional? how good the quality of leads that they provide to you?

Yasha Sne

Talk about the service. may I ask how your future business has gone since writing this review? Any main benefits or issues to note..

Inas Mey
reply icon Replying to comment of Yasha Sne

I am still with them! I actually have to call them and update my payment information for next month...

because you commented on this review, you reminded me so thank you! My account representative's name is Bree. What made her stand out compared the other companies/reps that I have tried/spoken to is how realistic she was and still is... She does feed me a bunch of BS to collect a check.

If I can remember correctly, they are paid based on retention which a genius move on the owner of the company. Their sales people don't make anything unless we choose to continue to renew with them for several months. If we were to cancel after a month or two, their reps aren't paid anything. I feel that shows the confidence in the referrals being sent out.

Finally someone other than us has skin in the game and risk as well!

Not sure how you came across them but here is Bree's info if you are looking to get more info... 240-324-****

Inas Mey
reply icon Replying to comment of Inas Mey

240 324 ****

Inas Mey
reply icon Replying to comment of Inas Mey

8349 is the last four. I am not sure why it keep starring it out

Guest

Thank you for this information

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Real Estate Expert Talks

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Sep 15, 2020

A real estate industry expert, Ty Wilde, shares his insights on whether to buy or build a house, what to consider when dealing with real estate agents, home inspections, and what to think of when investing your money.

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Ty Wilde

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