New Reviewer

Worst company ever

...never came through with contractual agreement. Paid for work that was never completed and still owe thousands of dollars. They came in to seal the attic and space over the garage. Contract was for 15 inches of blown in insulation after insulating, only received 4 inches. Called every day for 2 months and regional manager in Manassas, VA will not return my calls. On top of that, when they were in the attic space, one worker fell, damaging the framework. Paramount themselves said they would repair, and bungled that as well. I'm left with a bill without any means of communicating with management because they refuse to call to see what my concerns are or even acknowledge their indifference.

User's recommendation: Do not use this company.

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ID
#3086355 Review #3086355 is a subjective opinion of poster.
Loss
$3
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My Experience - Can't be trusted in anything they say or do

Home Paramount Pest Control - My Experience - Can't be trusted in anything they say or do
Home Paramount Pest Control - My Experience - Can't be trusted in anything they say or do
Home Paramount Pest Control - My Experience - Can't be trusted in anything they say or do
September 18, 2021: We had phoned to arrange an inspection for a recently discovered yellow jacket problem in the porch ceiling immediately outside our front door. We were advised that an inspector would have to first come out to assess the situation. This inspector...
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ID
#3022659 Review #3022659 is a subjective opinion of poster.
Location
Upper Leacock, Pennsylvania
Cons
  • Deceitful business practices
  • Empty promises of nonexistent communication to resolve issues
Preferred solution
Honor cancellation of contract and remove charges from October billing.

Incompetent Sales and Account Managment

Frederick County, Maryland In the short time that I've executed my contract with this company, I totally regret it. From the sales person not conveying my needs and work to be done at my home to mismanagement of my account, I'm done with this company.LooKee

User's recommendation: Keep looking-do not hire.

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ID
#2673810 Review #2673810 is a subjective opinion of poster.
Location
Frederick, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

*UGH* I do not advise hiring this company!

I *had* this service for close to 40 years! I had to fight with them to do anything when I had visible termite swarms or active tunnels. I paid faithfully ALL those years. Every year when the renewal came due, they'd send four, five, six bills in advance of the annual inspection. Three years ago I had a major renovation in part of my house, and discovered damage behind a wall...a part where there had been a swarm INSIDE my house several years earlier. I had to pull out my warranty AGAIN, to prove that the repair was their responsibility. After quite an ordeal, somebody came out with a couple of boards, and call that a fix!! Back in the early 80's they offered a warranty that covered for up to $300,000. Fast forward to July 21, 2020. I called to say that I hadn't gotten a bill, and the annual inspection was dues. They told me my warranty had expired last year, because of non-payment. Truth is, they NEVER sent even ONE of the multiple notices they normally send. They had no explanation for that, and refused to reinstate my account. I spoke to Paul Hoffman, who claimed to be the vice president of operations. I seriously doubt that they even sent the billing to me. It is one thing to miss one piece of mail, but there is NO WAY they sent four, five or six ... and I missed them ALL!!! Why in the world would I ignore such an important item, after all the years. I assure anyone who wants to check that I have an excellent credit score, and pay every bill I owe on time. I am so angry! Another reason Paul gave was that it has been out of warranty for almost a year. No kidding, they only bill annually. UGH! I highly recommend that anyone considering hiring this organization think twice, and look elsewhere for services. ON A SIDE NOTE: Probably 5 or 6 years ago, one of their inspectors tried to convince me to get the new, bigger/better Sentricon colony elimination system for termites. If I'd fallen for that, it would have voided my warranty, and it would have gotten them off the hook!!!!!

User's recommendation: Keep shopping for services, I do not recommend this company!

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ID
#2075151 Review #2075151 is a subjective opinion of poster.
Preferred solution
Reinstate my warranty!

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