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Home Outfitters

Home Outfitters Reviews

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Home Outfitters Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Home Outfitters has a 1.0 star rating from 1 review; consumers are mostly dissatisfied, citing high price levels and location problems.

Positive Feedback

Few positives noted; purchases are possible in store and items are displayed on the showroom floor.

Negative Feedback / Risk Areas

  • Repeated Home Outfitters reviews highlight poor customer service and staff responsiveness.
  • Home Outfitters customer complaints include missing refunds and unfulfilled purchases.
  • High prices and specific location stock issues made shopping inconvenient for reviewers.

Key Takeaways for Future Customers

  • Expect limited customer service support when chasing refunds or exchanges.
  • Verify in-store availability before buying to avoid wasted trips and time.
  • Compare prices elsewhere as reviewers report higher price levels.
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Anna S Tai

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Verified Reviewer

Big Floor Mirror $200

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I bought a mirror for $200.
  • - My brother picked it up; staff said no mirror and no refund.
  • - Mirror appeared on showroom floor; store closed.

I bought a mirror

$200

I needed to pick it up with pick up truck

I got my brother to go to the store to pick up the mirror

The ladies that worked at the store told him there was no mirror

I never got my mirror or refund

I walked into the store and complained nothing was done

I walked in again and my mirror on the show room floor and I was mad

Store then closes down

Loss:
$200

Preferred solution: Full refund

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ticked N

Idiot "manager"

AI Highlights
  • - Wanted a new popcorn machine; store only had a used opened unit.
  • - After a long wait, I got a refund; coupon denied; head office notified.

I called and asked for a brand new popcorn machine to be held at Home Outfitters at 17531 Stony Plain Rd NW, Edmonton - (780) 496-****. I live in South Edmonton and the location there only had a used, opened machine.

I was buying this as a gift. The kid who looked at the box didn't realize that it was opened at the bottom of the box. I found this out after waiting over 1/2 hr in line (2 tills opened and at least 15 people in line) and loading it into my car. I immediately walked back and got a refundd from the kid and asked to speak with a manager.

A blonde short haired female "manager" approached me & I asked if there was any compensation for my time and gas & she said no. Fair enough, so I asked for my coupon back so I could visit the north side store, she flat out refused. At this point I started yelling saying I refunded the machine and why I could not get my coupon back? She look for the coupon, found it, stared at it blankly and repeated that I could not get it back???

I grabbed it out of her hand and walked away. I complained to head office about how stupid and idiotic this "manager" was and still have not heard back. I you can buy the same product elsewhere, I would strongly recommend it.

This "manager" did not exhibit and common sense. I think she has to be watered regularly.

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