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A few comments about HomeMart furniture store in hartford CT

I bought a Queen Metal Bolt-on Bed Rails from homemart america at Hartford last week, and I was glad that it was totally free shipping, and it was fast & easy ordering experience for me, I received it this Wednesday. However, I was a little bit disappointed that the item was not brand new condition, there were some screatchs on it, so I called the customer service, they promised to provide a replaced item for me, I haven't got it yet, but I am satisfied with the honest& quick reply. Overall, it's a honest store to shop at.
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1 comment
#140848

Did u get it ? :?

Yes they do take a lot of time sometimes.

I have been shopping here for the past 4 years. I stood this delay in delivery for the lowest price they offer... They sometimes surprise you with the prices lols ... I have been to the store last week and was surprised to see a flyer saying ashley sofa & love seat for 799... I dint have the money lols... and also what will i do with the sofa I have at home????? Have an eye for their offers...

Anyways hope you got your replacement in time.

ID
#180266 Review #180266 is a subjective opinion of poster.
Location
Wallingford, Connecticut
Loss
$59

HomeMart in Hartford Ct does know how to do their jobs

I brought a living room set and a bedroom set from Home mart in Hartford, Ct i paid almost 3 thousands dollars for these two products. The living room set is good, the bedroom set is crazy when i brought the bed room set the sales person told me that is was a queen/king size. so i brought me a king size mattress and some nice comforter sets but when i went to put the set up i had a queen/king headboard and a queen foot board and no rails. I called for the manager and i was told he would give me a call back and he never did. i continued to call asking for the manager and what would be done about the problem but i was always told to talk to the manager. the sales person i guess didn't really know how to do his job. he said in order to get a king size bedroom set i must pay other 200 hundred dollers and 60 for the rails. i feel that i shouldn't have to pay more money because of their sales person mistake.
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19 comments
#151379

avoid at all costs. Ship wrong ans damaged parts. Very poor customer service

#136393

Smooth Transaction! Well packaged!

NICE! THANK YOU!

#136392

Thank you so much for a smooth transaction and a fast delivery. Recommended!!!!

#136391

a few hiccups, but it worked out

#136390

Great price-just what i was looking for at have the price and free shipping

#136389

great deal shipped very fast next day infact

#136388

Great Experiance, Would Like To Do Business With Again, Thanks

#136387

A++ trans., just returned from w. coast, haven't opened pkg yet, will open soon

#135929

The saleman in Homemart was very helpful, thanks to him I will shop here again.

#135310

I had a very good experience shopping at HomeMart, sales rep was excellent.

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ID
#116832 Review #116832 is a subjective opinion of poster.
Location
Bristol, Connecticut

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