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A few comments about HomeMart furniture store in hartford CT

I bought a Queen Metal Bolt-on Bed Rails from homemart america at Hartford last week, and I was glad that it was totally free shipping, and it was fast & easy ordering experience for me, I received it this Wednesday. However, I was a little bit disappointed that the item was not brand new condition, there were some screatchs on it, so I called the customer service, they promised to provide a replaced item for me, I haven't got it yet, but I am satisfied with the honest& quick reply. Overall, it's a honest store to shop at.
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1 comment
#140848

Did u get it ? :?

Yes they do take a lot of time sometimes.

I have been shopping here for the past 4 years. I stood this delay in delivery for the lowest price they offer... They sometimes surprise you with the prices lols ... I have been to the store last week and was surprised to see a flyer saying ashley sofa & love seat for 799... I dint have the money lols... and also what will i do with the sofa I have at home????? Have an eye for their offers...

Anyways hope you got your replacement in time.

ID
#180266 Review #180266 is a subjective opinion of poster.
Location
Wallingford, Connecticut
Loss
$59

HomeMart in Hartford Ct does know how to do their jobs

I brought a living room set and a bedroom set from Home mart in Hartford, Ct i paid almost 3 thousands dollars for these two products. The living room set is good, the bedroom set is crazy when i brought the bed room set the sales person told me that is was a queen/king size. so i brought me a king size mattress and some nice comforter sets but when i went to put the set up i had a queen/king headboard and a queen foot board and no rails. I called for the manager and i was told he would give me a call back and he never did. i continued to call asking for the manager and what would be done about the problem but i was always told to talk to the manager. the sales person i guess didn't really know how to do his job. he said in order to get a king size bedroom set i must pay other 200 hundred dollers and 60 for the rails. i feel that i shouldn't have to pay more money because of their sales person mistake.
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19 comments
#151379

avoid at all costs. Ship wrong ans damaged parts. Very poor customer service

#136393

Smooth Transaction! Well packaged!

NICE! THANK YOU!

#136392

Thank you so much for a smooth transaction and a fast delivery. Recommended!!!!

#136391

a few hiccups, but it worked out

#136390

Great price-just what i was looking for at have the price and free shipping

#136389

great deal shipped very fast next day infact

#136388

Great Experiance, Would Like To Do Business With Again, Thanks

#136387

A++ trans., just returned from w. coast, haven't opened pkg yet, will open soon

#135929

The saleman in Homemart was very helpful, thanks to him I will shop here again.

#135310

I had a very good experience shopping at HomeMart, sales rep was excellent.

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ID
#116832 Review #116832 is a subjective opinion of poster.
Location
Bristol, Connecticut

About

Summary

Home Mart America, or IKASA Furniture Mattress as it is famous, is a family owned furniture store, located in the great state of Connecticut. It has been serving local customers since 2003. Home Mart America has a 90,000 square foot furniture store in Hartford, the rising star of Connecticut. There is one more location in Springfield, MA. Home Mart America is a furniture, home furnishing, and dcor retailer which is offering over 20,000 items. The company sells bedroom sets, living rooms, dining rooms, mattresses, and bedroom individual pieces. It also has for sale clearance, office furniture, accents, and bed frames, etc. Among financial options offered by the company are No Credit Check, GE Money, and Why Not Lease It, etc.

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