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Holy Sheets

Holy Sheets

www.holysheetsusa.com
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Holy Sheets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Mixed to negative sentiment: reviewers frequently mention high price level, strong emphasis on customer service (both praise and frequent complaints), and dissatisfaction with product quality and website.

Positive Feedback

Some customers praise softness, value deals, and helpful in-store service and satisfaction guarantees in select experiences, as seen in Holy Sheets reviews.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and rude staff, including store manager interactions.
  • Returns, refunds, and unclear return policy conflicts causing disputes.
  • Product quality issues: thin fabric, misleading thread count claims, seams and finish problems.

Key Takeaways for Future Customers

  • Expect mixed reviews; read Holy Sheets reviews and check return policy before purchase.
  • Verify thread count and inspect products; document receipts to support any refund or return requests.
  • Be prepared to contact customer service and escalate if needed regarding exchanges or refunds.
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Media from reviews

Holy Sheets - Worst Service
Holy Sheets ARE NOT 1200 thread count
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Show reviews that mention
thread count service egyptian cotton sheets sheet money customer store customer service package
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Anonymous
map-marker Henderson, Nevada

Poor customer service

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the name of their store definitely defines their representative. they are "sheet"

Preferred solution: Let the company propose a solution

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Anonymous
map-marker Burbank, California

Worst Service

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AI Highlights
  • - Spent over $5,000; items were under a month.
  • - Mary, the store manager, refused despite receipt showing 30-day returns or store credit.
Holy Sheets - Worst Service

Spent over $5000 here and I only had my items for less than a month! I called asking about their “Return and Exchange Policy” because I wasn’t satisfied with the stuff I got.

The response I got was “you can’t return the stuff or get store credit” BUT on this receipt they gave me clearly stated that they do offer RETURNS OR STORE CREDIT within 30 days of the purchase. What’s the point on having me initial next to this so called RETURN AND EXCHANGE POLICY if they don’t actually mean it! The lady I spoke to was The Store Manager named MARY, she’s a manager?! I wasn’t rude or whatsoever to her but right off the bat she was straight up rude!

Didn’t even try to sound understanding at all... I wasn’t expecting this from a MANAGER!

It just upsets me how she is a manager. Regardless I’m a customer you don’t treat a customer like this!

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Anonymous

Holy Sheets are not worth the money

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AI Highlights
  • - Very thin and almost see-through.
  • - Not worth $100; marketed as luxury.
  • - Seams unfinished; threads stick out.
  • - They feel hot; film sticks after washing.

Do not buy these. First, these are so thin you can almost see through them.

Second, these are supposed to be luxury sheets. If I'm going to spend $100 on a set, they better look nice. My 10 year old can finish seams better than what is on the product. Threads sticking out everywhere.

Third, these are supposed to feel cool but I got hotter at night.

Last, the sheets feel like they have some sort of film on them, even after washing, that makes them feel like they stick to you. Save your money and buy something more comfortable.

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1 comment
Guest

i was about to go visit and shop good i saw your review thanks

Anonymous

Holy Sheets - Review in Furniture and Decor category

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AI Highlights
  • - They guarantee their products.
  • - If you have an issue, return them.
  • - They are the best sheets in town.
  • - They offer 100% satisfaction and top service.

anyone that posts a bad review about the HOLYSHEETS or the people that work there have no clue.

Look, they gauarzuntee there products.

if you have zn issue or simple dont appreciate quality and value simple bring them back.

i can reasure u they are the best sheets and the best value in town and see for your self. They offer 100% satisfaction and they pride them selves on this and they have the best service ive ever experienced in any retail store

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Anonymous
map-marker Las Vegas, Nevada

Holy Sheets Customer Care Review

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Very bad customer service , had a question on an item i was going to purchase and got totally ignored by sales rep. Will never attempt to shop there again. Bad customer service

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Anonymous
map-marker Bullhead City, Arizona

Short Review on May&nbs-04:00;10,&nbs-04:00;2016

My daughter was taken advantage of and spent $1800.00 of her hard earned money to sleep on the floor with no box springs or frame. Wth? This will be resolved!!!

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Anonymous
map-marker Las Vegas, Nevada

LOVE!!!!

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AI Highlights
  • - Sheets feel like Egyptian cotton but are microfiber.
  • - It has a higher thread count and is easy to care for.
  • - I got a 2 for 1 deal with an amazing pillow.

I 100% LOVE my sheets!! They feel like Egyptian cotton!!

But WAY cheaper than Egyptian cotton!! They are a higher thread count, microfiber polyester. So easy to take care of, VERY soft, well made, best of all they won't wrinkle! I got my 2 for 1 deal!

I got an amazing pillow with my purchase as well!!! The service could not have been better!!! They even let my mom use the massage chair for awhile! The prices could not have been better!!

People who are flipping out because they want real Egyptian cotton sheets for the same price need to get a grip and learn how to read. Oh and google how much real Egyptian Cotton sheet sets cost. Package clearly says it "feels" like, not "is" Egyptian cotton. If I see "feels" and not "is" I know that means, it is not real.

Seriously why try and mess some's business over to others, because you can't comprehend the English language??? You got great sheets, great price, get over it.

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Anonymous
map-marker Dallas, Texas

Holy Sheets ARE NOT 1200 thread count

AI Highlights
  • - Advertised as 1200 thread count; real count is not 1200, and sheets are thin.
  • - Refund denied; BBB complaint led to pillows exchange; advertising fraud.
Holy Sheets ARE NOT 1200 thread count

Holy Sheets have been selling sheets claiming that their sheets are 1200 thread count. Many of their advertising says exactly that and on the sheet packaging, it says that it feels like 1200 thread count -- but none of their advertising or packaging states the real thread count which IS NOT 1200.

I bought the sheets because the guy selling them at the kiosk told me they were 1200 thread count. I bought them without touching them, believing him and paying $100 for King. When I got home and opened the package the sheets were see through thin. I wanted my money back and he said he couldn't give me a refund.

The owner through my BBB complaint said that I can exchange them for pillows. All the advertising they have is fraudulent and doesn't meet the Truth in Advertising law.

Loss:
$100
View full review
7 comments
Guest

All I know is my sheets are soft! The corners fit even with my memory foam.

My other sheets would be s huge fight yo stay on the mattress. Not Holy Sheets. They fit great.

In fact getting ready to order more.

Thank you for my 1500 count!

Guest

lesson learned...no kiosk, can't trust them.

Guest

You realize that the higher the thread count, the thinner the sheet, in general, right?

Guest

I'm glad I'm not the only one who READ 1500 TC. I almost became confused when I 1st started reading this.

These sheets combined with the bamboo pillows make you feel like you're sleeping on a cloud. I went back and bought two more sets.

Guest

If you jack wades paid attention it's 1500 thread count my god people are ignorant

Guest

People if you read the *** labeling it says 1500 thread count! Please read I promise it's not going to kill you!

Guest

"Many of their advertising says exactly that and on the sheet packaging, it says that it feels like 1200 thread count -- but none of their advertising or packaging states the real thread count which IS NOT 1200."

Right, it said it FEELS like 1200. Regardless of what the salesperson at the kiosk told you, the packaging never stated they were 1200 thread count. Not to mention you bought them without ever touching them...and it's somehow their fault? The guy was a SALES person, it's his job to sell you on whatever product he's pitching.

Now, if the package clearly stated 1200 thread count then your complaint might be slightly more justified, but as it stands, you made the mistake. Sorry.

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