Holy Sheets Reviews

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thread count service egyptian cotton sheets sheet money customer store customer service package
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Poor customer service

the name of their store definitely defines their representative. they are "sheet"
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ID
#1425122 Review #1425122 is a subjective opinion of poster.
Location
Henderson, Nevada
Service
Holy Sheets Sales Representative
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Worst Service

Holy Sheets - Worst Service
Spent over $5000 here and I only had my items for less than a month! I called asking about their “Return and Exchange Policy” because I wasn’t satisfied with the stuff I got. The response I got was “you can’t return the stuff or get store credit” BUT on this receipt they gave me clearly stated that they do offer RETURNS OR STORE CREDIT within 30 days of the purchase. What’s the point on having me initial next to this so called RETURN AND EXCHANGE POLICY if they don’t actually mean it! The lady I spoke to was The Store Manager named MARY, she’s a manager?! I wasn’t rude or whatsoever to her but right off the bat she was straight up rude! Didn’t even try to sound understanding at all... I wasn’t expecting this from a MANAGER! It just upsets me how she is a manager. Regardless I’m a customer you don’t treat a customer like this!
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ID
#1373563 Review #1373563 is a subjective opinion of poster.
Location
Burbank, California
Service
Holy Sheets Manager
Reason of review
Return, Exchange or Cancellation Policy

Holy Sheets - Review in Furniture and Decor category

anyone that posts a bad review about the HOLYSHEETS or the people that work there have no clue. Look, they gauarzuntee there products. if you have zn issue or simple dont appreciate quality and value simple bring them back. i can reasure u they are the best sheets and the best value in town and see for your self. They offer 100% satisfaction and they pride them selves on this and they have the best service ive ever experienced in any retail store
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ID
#960153 Review #960153 is a subjective opinion of poster.
Service
Holy Sheets Customer Care
Reason of review
Good quality

Holy Sheets are not worth the money

Do not buy these. First, these are so thin you can almost see through them. Second, these are supposed to be luxury sheets. If I'm going to spend $100 on a set, they better look nice. My 10 year old can finish seams better than what is on the product. Threads sticking out everywhere. Third, these are supposed to feel cool but I got hotter at night. Last, the sheets feel like they have some sort of film on them, even after washing, that makes them feel like they stick to you. Save your money and buy something more comfortable.
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1 comment
#1353009

i was about to go visit and shop good i saw your review thanks

ID
#954455 Review #954455 is a subjective opinion of poster.
Product
Holy Sheets Sheet Set
Reason of review
Bad quality

Holy Sheets Customer Care Review

Very bad customer service , had a question on an item i was going to purchase and got totally ignored by sales rep. Will never attempt to shop there again. Bad customer service
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ID
#908281 Review #908281 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Holy Sheets Customer Care
Reason of review
Poor customer service

Short Review on May 10, 2016

My daughter was taken advantage of and spent $1800.00 of her hard earned money to sleep on the floor with no box springs or frame. Wth? This will be resolved!!!
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ID
#845019 Review #845019 is a subjective opinion of poster.
Location
Golden Valley, Arizona

LOVE!!!!

I 100% LOVE my sheets!! They feel like Egyptian cotton!! But WAY cheaper than Egyptian cotton!! They are a higher thread count, microfiber polyester. So easy to take care of, VERY soft, well made, best of all they won't wrinkle! I got my 2 for 1 deal! I got an amazing pillow with my purchase as well!!! The service could not have been better!!! They even let my mom use the massage chair for awhile! The prices could not have been better!! People who are flipping out because they want real Egyptian cotton sheets for the same price need to get a grip and learn how to read. Oh and google how much real Egyptian Cotton sheet sets cost. Package clearly says it "feels" like, not "is" Egyptian cotton. If I see "feels" and not "is" I know that means, it is not real. Seriously why try and mess some's business over to others, because you can't comprehend the English language??? You got great sheets, great price, get over it.
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ID
#691552 Review #691552 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Good quality

Holy Sheets ARE NOT 1200 thread count

Holy Sheets ARE NOT 1200 thread count
Holy Sheets have been selling sheets claiming that their sheets are 1200 thread count. Many of their advertising says exactly that and on the sheet packaging, it says that it feels like 1200 thread count -- but none of their advertising or packaging states the real thread count which IS NOT 1200. I bought the sheets because the guy selling them at the kiosk told me they were 1200 thread count. I bought them without touching them, believing him and paying $100 for King. When I got home and opened the package the sheets were see through thin. I wanted my money back and he said he couldn't give me a refund. The owner through my BBB complaint said that I can exchange them for pillows. All the advertising they have is fraudulent and doesn't meet the Truth in Advertising law.
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7 comments
#979045

All I know is my sheets are soft! The corners fit even with my memory foam.

My other sheets would be s huge fight yo stay on the mattress. Not Holy Sheets. They fit great.

In fact getting ready to order more.

Thank you for my 1500 count!

#941768

lesson learned...no kiosk, can't trust them.

#923834

You realize that the higher the thread count, the thinner the sheet, in general, right?

#768783

I'm glad I'm not the only one who READ 1500 TC. I almost became confused when I 1st started reading this.

These sheets combined with the bamboo pillows make you feel like you're sleeping on a cloud. I went back and bought two more sets.

#734142

If you jack wades paid attention it's 1500 thread count my god people are ignorant

#734140

People if you read the *** labeling it says 1500 thread count! Please read I promise it's not going to kill you!

#388041

"Many of their advertising says exactly that and on the sheet packaging, it says that it feels like 1200 thread count -- but none of their advertising or packaging states the real thread count which IS NOT 1200."

Right, it said it FEELS like 1200. Regardless of what the salesperson at the kiosk told you, the packaging never stated they were 1200 thread count. Not to mention you bought them without ever touching them...and it's somehow their fault? The guy was a SALES person, it's his job to sell you on whatever product he's pitching.

Now, if the package clearly stated 1200 thread count then your complaint might be slightly more justified, but as it stands, you made the mistake. Sorry.

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ID
#279416 Review #279416 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$100

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