Hollywood Bowl
Hollywood Bowl Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reviewers value diversity of services but report mixed to negative sentiment: high price level, criticized customer service, and issues with refunds and cancellations highlighted in Hollywood Bowl reviews.
Positive Feedback
Visitors appreciate the variety of events and offerings and find the range of performances a main draw.
Negative Feedback / Risk Areas
- Frequent Hollywood Bowl customer complaints about poor customer service and unhelpful helpdesk responses.
- Reports of parking problems and vehicle damage with limited accountability from staff.
- Criticism of refund and cancellation policies after event changes.
Key Takeaways for Future Customers
- Expect diverse programming but prepare for high prices and check refund policies before purchase.
- Consider alternative parking and document vehicle condition on arrival to avoid disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reviewers value diversity of services but report mixed to negative sentiment: high price level, criticized customer service, and issues with refunds and cancellations highlighted in Hollywood Bowl reviews.
Positive Feedback
Visitors appreciate the variety of events and offerings and find the range of performances a main draw.
Negative Feedback / Risk Areas
- Frequent Hollywood Bowl customer complaints about poor customer service and unhelpful helpdesk responses.
- Reports of parking problems and vehicle damage with limited accountability from staff.
- Criticism of refund and cancellation policies after event changes.
Key Takeaways for Future Customers
- Expect diverse programming but prepare for high prices and check refund policies before purchase.
- Consider alternative parking and document vehicle condition on arrival to avoid disputes.
Turn one complaint into a collective action
Burlingame, California
Covid restrictions
I couldn't use my tickets for the Hollywood bowl due to all the new Covid restrictions since I purchased the tickets. I could get help until a few days before and then the said there was nothing they could do.
Los Angeles, California
HOLLYWOOD BOWLSH!T
Last month we went to see Tony Bennett at the Hollywood Bowl. We had never parked there, but had gotten a "VIP" parking pass.
Imagine our disappointment when that "special" pass took us to awful "Stack" parking. For those who haven't had the pleasure, "Stack" means they jam you in and you can't leave until the cars in front of you leave. Basically, you're STUCK with hardly ANY room between vehicles. After the show it was a mad dash to get out - no attendants in sight, in fact, another driver had to get out and gesture us out of our tight spot.
Sure enough, next morning we found a sharp DENT on the side of our car from another car's door. I contacted the Bowl the next business morning and - surprise - they were "saddened" to hear of our damage, but since I drove off without telling them, I was out of luck. Buh-bye. Get this: they actually expect their "guests" to inspect their cars (by flashlight because it's 11 PM) then find someone to tell - all as 17,000 other drivers are trying to leave!
Their customer service is non-existant, obviously the Bowl's concern for their guests ends as soon as money changes hands. I have been going to concerts for over 30 years - everyone from Sinatra to Springsteen and NEVER have I had a car get damaged. Do yourselves a favor - DO NOT PARK AT THE HOLLYWOOD BOWL.
You stand a good chance of getting your car damaged and the Bowl won't lift a finger. :(
- Insane parking conditions
- Lack of customer service
- Total lack of customer care
Preferred solution: Compensation for damage
Well call a taxi and avoid using foul language.
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