Lisa C Zrk

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 Verified Reviewer | map-marker Hollywood, Florida
#3436546 
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Out on the street

1.7
We had a reservation for our room for the last night. Travelocity confirmed it and called the hotel. The hotel found our reservation but could not honor it because they were full. We had to pack up and leave. We are now out in the hot Sun with our bags. Very bad customer service. Beware.
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Loss:
$248
Pros:
  • On the ocean
Cons:
  • Very bad customer service

Preferred solution: Full refund

User's recommendation: No go

Comment
Helpful

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