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New Reviewer

Out on the street

We had a reservation for our room for the last night. Travelocity confirmed it and called the hotel. The hotel found our reservation but could not honor it because they were full. We had to pack up and leave. We are now out in the hot Sun with our bags. Very bad customer service. Beware.

User's recommendation: No go.

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ID
#3436546 Review #3436546 is a subjective opinion of poster.
Location
Hollywood, Florida
Pros
  • On the ocean
Cons
  • Very bad customer service
Loss
$248
Preferred solution
Full refund

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