Skip to content
Holidu

Holidu

holidu.co.uk
What is your customer experience with Holidu?

Holidu Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Holidu has a 1.0 star rating from 2 customer reviews, 50% would likely recommend. Consumers are mostly dissatisfied; rating distribution shows 100% unfavorable. Reviewers value customer service and reliability; price level reported as medium.

Key Takeaways for Future Customers

  • Expect limited contact options; many Holidu reviews mention poor customer service.
  • Verify payments and booking confirmations immediately.
  • Prepare for potential billing or refund follow-ups.

Negative Feedback / Risk Areas

  • Frequent customer complaints about being unable to reach support.
  • Reports of charged cards without permission and unresolved refunds.
  • Failures completing bookings and missing confirmations.

Positive Feedback

Some reviewers noted nice accommodation when bookings complete.

View full overview ›

Media from reviews

Holidu - Annulering
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
booking reaction shame information date lavandou reservation amount creditcard guest
Filter review
Sort by
marc A Sys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aalst, East Flanders

Wij hebben gisternavond reservatie...

AI Highlights
  • - Reservation July 6–13 in Bendinat for 4 under Marc Alleweireldt; deposit paid but no confirmation.
  • - Please confirm the booking and share the data.
Original review updated Apr 30, 2026

Wij hebben gisternavond een reservatie gemaakt voor een appartement in Bendinat, 2 slaapkamers, 2 badkamers, 4 personen voor de periode van 6 juli tot 13 juli op naam van Marc Alleweireldt. We hebben bevestiging gegeven voor het voorschot van de reservatie.

Doch, wij hebben geen bevestiging ontvangen met de boekingsreservatie. Kun je bevestigen dat de boeking in orde is en ons de nodige data doorsturen aub? Alvast bedankt. Marc Alleweireldt

Is het mogelijk dat de boeking niet correct is afgehandeld.

We zien dat het appartement nog vrij staat en zien geen reservering op de visa. We hebben gepoogd om te herboeken en stelden vast dat de boeking niet kon afgewerkt worden

View full review
Anica Sjt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Advice

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Good morning

Rang twice but did not get a response. Hugely disappointing. Cannot reach anyone to help me.

View full review
Anonymous
map-marker Copenhagen, Capital Region

Soerenmathiesen@***.com

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Holidu ID: 6662****

Hi

Is the swimming pool right next to the apartment?

Can I get an address for the apartment?

Søren Mathiesen from Denmark

User's recommendation: mksBf8Ua

View full review
Gavrielle Vep

Annulering

AI Highlights
  • - Accidental booking canceled within 10 minutes.
  • - Refund shows none; I want resolution and my money back.
  • - Tried to contact but couldn't reach anyone.
Holidu - Annulering

Ik heb een boeking gedaan prongeluk en 10 min daarna gelijk geanuleerd nu staat er dat ik niet wordt terug betaald wil dit graag oplossen en mijn geld terug vragen ontvangen heb proberen contact op te nemen maar dat is niet gelukt vriendelijke groet Femke veld

Orde nummer 2113****

Femkeveld2@***.com

Incheck datum 18 oktober

View full review
Derrel Npx
map-marker Hemel Hempstead, Hertfordshire

My payment hasn’t gone through

My bank thought we were making a fraudulent payment, we cant resolve until the morning, would of liked to speak to customer services as dont want to loose my booking

View full review
Lynda J Gjw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged my Card without permission

Need to take more care when taking payments from customers with no booking. Make it easier to speak to someone when this sort of thing happens.

Loss:
$314
Pros:
  • Cant talk to anyone
Cons:
  • We have had nice accommodation

Preferred solution: Full refund

User's recommendation: Make sure that you check payments taken are correct

View full review
Nesta Ffo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Guest cancellation

AI Highlights
  • - Property does not allow children under seven for safety reasons.
  • - Guest was rude and hostile and cursed; I do not want them staying.

I have an issue with the guest. The guests have children that are under the age of seven years old and the property does not allow for children under seven being that it is a danger.

I spoke to the guest and the guest was very rude and hostile and cursed at me very unprofessional. I do not want the guest staying at my property.

View full review
Hermine D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No reaction received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We did not receive any reaction.

We only asked for some information but even that was not procureur. Shame on you!

View full review
Anonymous
map-marker Sprang, North Brabant

We wanted to make a reservation but it was not successful

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We wanted to pay the amount for the booking we made for Le Lavandou. The date we planned is September 1 until September 15 . I tried to pay the amount with my creditcard but it was not succesful.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article