Anonymous
map-marker Leyland, Lancashire

Five phone calls and still no transfer car at airport ended up having to pay for a yelloe cab to hotel. Won’t be using holiday taxis again. Very poor customer service.

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Flight cancelled and airline rebooked us on another flight landing approx 2 hours late than original. Called to amend and web chat but no car waiting. Also tried phoning emergency number is US twice but no reply.
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