Holidaygenie

This company makes money by calling elderly people who have purchased travel within the last six months and trying to get them to dispute that charge and allow a new charge from their company. It is fraud!!!! I allowed them to dispute a 800 dollar fee and bill me 500. Not only was the dispute unsuccessful being I signed for the confirmation with the original company. I also signed for confirmation with company b. Now I have two charges and two trips. One of which I didn't even want. They need to be stopped. They are a scam. A scam by all definition.

I RECEIVED A CALL FROM A WILLIAM GIBBS INSISTING I OWED $1398. HE INFORMED ME THAT HE HAD ME ON RECORDING, AS WELL AS, A COPY OF MY SIGNATURE AND POSTAL CONFIRMATION. HE THREATENED TO CHARGE ME RIGHT THEN THERE, AS IF THERE WERE SOME BIG RED MAGIC BUTTON THEY COULD PRESS AND WALLAH I WOULD BE BILLED. I ALMOST FELL FOR IT!!!! SOMETHING TOLD ME TO DO MORE RESEARCH. I TRIED DESPERATELY TO GET HIM TO CALL ME BACK EVEN AT ONE POINT CRYING AND EXPRESSING MY FEELING OF DIREST. HE REFUSED. HE STATED HE COULD HOLD AS LONG AS I NEEDED TO LOOK AT MY DOCUMENTS AND TAKE MY TIME. HE WAS VERY *** IF YOU ASK ME. HE JUST KNEW I WOULD GIVE HIM MY CARD WHICH HE CLAIMED TO ALREADY HAVE AND JUST NEEDED ME TO VALIDATE. I PUT THE PHONE ON MUTE AND BEGAN SEARCHING AND SEARCHING. FIRST I SEARCHED THE REPRESENTATIVE AND FOUND NOTHING. I GOT BACK ON THE LINE AND ASKED HOW I KNEW THIS WAS A LEGITIMATE COMPANY AND HE TOLD ME TO LOOK THE COMPANY UP ON SUNBIZ.ORG WHICH IS A GOVERNMENT SITE FOR ALL LEGITIMATE COMPANIES IN FLORIDA (ACCORDING TO HIM). I DID SO. THE FIRST THING I SAW WERE 3 NAMES WHICH APPEARED TO BE THE FOUNDERS OF THE COMPANY. THEY ALL CAME BACK WITH COMPLAINTS AS INDIVIDUALS AND AS A COMPANY. THE MOST ALARMING IS THE PERSON LISTED AS TREASURER (THE ONE WHO HANDLES THE MONEY) IS ACCORDING TO THE MUGSHOT ADVERTISED ON GOOGLE A EX-***. HE WAS ARRESTED AS EARLY AS 2013. AND PREVIOUS TO THAT SERVED SERIOUS TIME IN PRISON FOR ROBBERY, HOME INVASION ETC. THIS COMPANY ACCORDING TO GOOGLE HAS CHARGED CONSUMERS ILLEGALLY UNDER DIFFERENT COMPANIES, HARASSED, AND PERFORMED ACTS OF FRAUD REPEATEDLY. BEWARE OF THIS COMPANY. DO YOUR RESEARCH IF YOU DONT BELEIVE ME. I GOT BACK ON THE LINE AND TOLD THEM I FOUND PROOF THAT I HAD ALREADY RESOLVED MY VACATION. THEY ASKED WHEN. I LIED AND SAID LAST MONTH. THEY TOLD ME THEY WOULD HAVE SOMEONE CALL ME BACK BECAUSE I NEEDED TO DISPUTE THAT FEE AND PAY THEM LESS. I WAS EVEN MORE ALARMED. WHY WOULD I LET THEM ON THE LINE WITH MY BANK? I HUNG UP. TWENTY MINUTES LATER I GOT A CALL FROM THEIR PROCESSING MANAGER LISA GAETA WHICH I ASKED HER TO SPELL AND ASKED HER TO HOLD ON SO I COULD GET THE INFO. I GOOGLED HER AND MUGSHOTS (PLURAL) POPPED UP FOR DRUG CHARGES AND WORSE. I GOT BACK ON THE LINE AND STARTED TO INFORM HER OF ALL OF THIS AND SHE HUNG UP ON ME. GOOD RIDDANCE. I HAVE FILED COMPLAINTS ALL OVER AND HAVE CONTACTED THE AUTHORITIES.