New Reviewer

Unacceptable service

I bought my Renegade Valencia from HW. I called Holiday World League City Monday to schedule a State Inspection. Was told to come in between 0900-**** hrs &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; 1300 -**** hrs. M-F. Tuesday morning I call again to confirm availability. Was told they were available that day in the aforementioned hours. I arrived at 1300 hrs on Tuesday. Service rep told me at that time that the person that does inspections didnt come to work. Needless to so I was very disappointed. Was then told the shop foreman could inspect my RV. After waiting another 25 minutes with no action being taken, I was then told the computer was dow,andd they would have to call someone to come out and fix it. After wasting over two hours at of my time subsequent to my two previous calls, I left your facility very angry and disappointed in your service.

User's recommendation: Do not use.

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ID
#2443095 Review #2443095 is a subjective opinion of poster.
Location
League City, Texas
Pros
  • Close to my residence
Cons
  • Horrible service
Preferred solution
Let the company propose a solution
New Reviewer

Can’t enter promo code

Customer service didn’t help. I should be able to use a cell phone when entering in a promo code. Holiday world needs to fix that issue. Not convenient or fair to the customer.
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ID
#1316512 Review #1316512 is a subjective opinion of poster.

Horrible customer service

I drove 3 hours from nashville to have a fun birthday celebration. From 1pm to 5 pm all the rides were closed dude to weather. I got to ride one single ride the entire day I had spent over $200 to get me and my family in. Then was told i could not get a refund or another ticket for another day after repeatedly being told the "rides will be back running". "Wait it out" And so in. A HUGE waste of money and time for my only birthday celebration!
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ID
#1050158 Review #1050158 is a subjective opinion of poster.
Reason of review
Bad quality

About

Holiday World Privacy Policy
Thank The User of company services for visiting HolidayWorld.com. www.holidayworld.com hope The Client of Holiday World enjoy The Client's visit to Company's site and return often. This policy details how www.holidayworld.com collect, protect, and use information gathered about The User during The Client's visit to HolidayWorld.com. Most of Holiday World's' site may be visited anonymously. Only a few features request and collect personally identifiable information from The User of Website www.holidayworld.com will not sell, share, redistribute or transfer The User's personally identifiable information. In most cases, Website collect only The User's name, mailing address, and email address. They make it possible for the website to personalize The Client's purchase process. HolidayWorld.com's Ticket Order System and HoliCash orders use a secure server to ensure the safety of The Customer's transaction. The User's information is protected by Secure Socket Layer (SSL) technology when ordering; The Client's private information is encrypted and cannot be read by others during the transmission process.
To read more: https://www.holidayworld.com/privacy-policy
Holiday World FAQ
To read more: https://www.holidayworld.com/plan-your-trip/insider-tips/
Holiday World Pros and Cons

Pros: Close to my residence

Cons: Horrible service

Summary

Holiday World is an entertainment park for the whole family in Santa Claus, Indiana. Holiday World offers its visitors free soft drinks, parking, sunscreen, and WiFi. The amusement park has several ticket options to choose from: season passes, Canaba rentals, Groups and Picknics, and special events passes. Pick Your Price ticket is an online option that offers visitors to choose the best deals and save up to $20. Holiday World has special shows and events to go for proposing visitors a broad range of entertainments options such as Dive!, World of Wonder (WoW), Country: LIVE!, EPIC Praise, and Legacy etc.

Holiday World reviews and complaints

Holiday World is ranked 127 out of 662 in Entertainment category

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