Ricardo G Jpd

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| map-marker Holiday, Florida

Very dirty rooms and the place in pictures looks good, but it’s false advertisement

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I purchased two rooms because Im on a family getaway. We came in to check in and it was with people smoking drugs and very dirty.

Im in a family vacation and I dont need to stay in a rat whole with kids.

At walks ways people where smoking mariguana, there was a lot of smoked cigarettes in the rooms I was checking in and the toilet has urine and paper in them. Those rooms was never cleaned for weeks. And the cigarettes smell was so strong the my 6 years old started getting an Asma attack. So we checked in and rushed back to the lobby and canceled and rush to our car with fear of getting hurt by the people that looks like hanging around in there that kept looking at my family like to see what to take from us.

And we ended up booking two new room at last minute price from a real hotel by the beach. And now Im still claiming my redound and they are refusing to return it and giving me the Tun around saying that Groupon and Expedia are the ones that charged me and that I need to contact them instead.

The worst experience ever. Dont stay there, its not safe and Groupon should not be selling this business

Holiday Hotel & Resort

2337 US-19, Holiday, FL 34691

(727) 934-****

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  • Very dirty and smelly

Preferred solution: Full refund

User's recommendation: Don’t believe in the pictures, that place is the worst I’ve ever been

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