Hoffmans Appliance
Hoffmans Appliance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hoffmans Appliance has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not do business with these people".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
El Segundo, California
Cannot get in contact with them to honor my warranty
I have a full warranty on my a/c unit, thermostat and this includes parts AND labor, through Hoffman refrigeration. I live in Phoenix, Az.
And my daughter, who is fighting cancer, also lives with me, so having working a/c is vital.
Our unit went out 6 days ago, and I have tried contacting Hoffman Refridgeration online, in person and by calling, over 900 times, nobody answers the phone or the door of the business, emails are ignored, theres no way to leave a voicemail, and in their recording, they give out an incorrect website.
I cant afford to replace my ac unit, and I need my warranty to be honored, but these *** are making it impossible! Avoid this company at all costs!!
Im finding out they have a long sordid history of shady business practices, I sure wish I had gone with the other company. Ac is literally a matter of life and death in the summertime in Phoenix, people DIE without ac, they know this, and still they *** their customers over, knowing that people will die from heatstroke- Im sorry, but that makes them pure evil.
User's recommendation: Do not do business with these people
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