Hoffman Media Reviews
Hoffman Media Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hoffman Media has a 5.0 star rating from 3 reviews; consumers are mostly satisfied and cite website and product variety, with low price level noted.
Key Takeaways for Future Customers
- Check Hoffman Media reviews for subscription and purchase experiences before ordering.
- Be prepared to contact customer service by phone for subscription renewals or credit card updates.
- Confirm auto-ship or subscription status to avoid unexpected charges.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing and unauthorized charges and delays in refunds.
- Reports of unresponsive email support on refunds and subscription queries.
Positive Feedback
Consumers value the website, diversity of products, and low price level; some refunds have been issued after escalation.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hoffman Media has a 5.0 star rating from 3 reviews; consumers are mostly satisfied and cite website and product variety, with low price level noted.
Key Takeaways for Future Customers
- Check Hoffman Media reviews for subscription and purchase experiences before ordering.
- Be prepared to contact customer service by phone for subscription renewals or credit card updates.
- Confirm auto-ship or subscription status to avoid unexpected charges.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing and unauthorized charges and delays in refunds.
- Reports of unresponsive email support on refunds and subscription queries.
Positive Feedback
Consumers value the website, diversity of products, and low price level; some refunds have been issued after escalation.
Order cancelled due to credit card error
- - Order canceled due to card issue; old card valid through Oct 31, 2025; renewed card same number authorized until 2029; call after 12:00 PM CT.
I need to talk to someone about the credit card problem and my order being cancelled because of it. I preordered my book and don't want to lose my place in line to receive it.
I need to give you the number for my renewed card. The first card should have worked until Oct 31, 2025.
The new card with the same number and an updated expiration date until 2029 has now been authorized. Please have someone call me after 12:00 noon Central time so I can get this straightened out.
- Beautiful books
Preferred solution: Get my book ordered.
User's recommendation: This is the first problem I’ve had with the. Company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized payment taken out if my account for $76.04
- - No Hoffman subscription for years, yet $76.04 was taken.
- - Refunded after pissed consumer; auto setup from 3 years ago; Hoffman not replying.
I have not had a subscription with Hoffman for several years and today $76.04 was taken out my bank account. I am a pensioner and need that money for food and medication.
Please refund
So They did refund the $76.04 (thanks to pissed consumer getting involved) - and said it was an auto set up from 3 years ago
I queried what i have been billed for for the past 3 years as I havent received anything from them. Not one magazine in that time. Have lived at same address for 30 years.
Nil response from Hoffman. Can pissedconsumer help please as they are not responding to my emails.
- Large org and good value
- Poor customer service
Preferred solution: Full refund
User's recommendation: Always double check your bank statements and query
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: NOT a revuwq, We just want to renew BAKE MAG
- - The wife wants to renew Bake magazine.
- - They want the renewal phone number or other info emailed due to credit card concerns.
Company fixed the issue and I have been provided with apology. I was trying to renew my wife's subscription. They indicated that it had already been renewed and we received all appropriate bonuses.
My wife wants to renew Bake magazine. I don't like to put my credit card number in the mail.
It has been previously compromised. Please have someone email me the appropriate phone number or other info to renew Bake.
Preferred solution: We want to renew Bake Mag without mailing our credit card number or providing a check. Both could be used nefariously.
User's recommendation: No offence, we just want to renew her subscription of Bake
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Good morning, Thank you for reaching out. Please give us a call at Bake from Scratch (888) 647-**** and one of our customer service team members will be happy to assist you with your renewal.