Hodgson Mazda
Hodgson Mazda Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review; consumers are mostly dissatisfied. Hodgson Mazda reviews note strong new car sales but problems with aftersales and used cars.
Positive Feedback
Sales staff are described as strong on new cars and there are reported pros for the purchase process.
Negative Feedback / Risk Areas
- Persistent aftersales issues and slow resolution for defects on used cars.
- Multiple phone calls required; specific Metrocentre branch service delays reported.
- One reviewer experienced scratched windows and partial replacement only after many contacts, reflecting Hodgson Mazda customer complaints about follow-up.
Key Takeaways for Future Customers
- Expect good new car sales support but verify aftersales and used car condition carefully.
- Document issues and be prepared for repeated contact when pursuing refunds, repairs, or warranty work.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review; consumers are mostly dissatisfied. Hodgson Mazda reviews note strong new car sales but problems with aftersales and used cars.
Positive Feedback
Sales staff are described as strong on new cars and there are reported pros for the purchase process.
Negative Feedback / Risk Areas
- Persistent aftersales issues and slow resolution for defects on used cars.
- Multiple phone calls required; specific Metrocentre branch service delays reported.
- One reviewer experienced scratched windows and partial replacement only after many contacts, reflecting Hodgson Mazda customer complaints about follow-up.
Key Takeaways for Future Customers
- Expect good new car sales support but verify aftersales and used car condition carefully.
- Document issues and be prepared for repeated contact when pursuing refunds, repairs, or warranty work.
Gateshead, England
Used car vaults
- - Oct 18 window scratched; one replaced after many calls; Metrocentre delay.
- - New car sales are strong, but used cars had problems; two in 15 months.
Oct 18 all windows scratched badly on both passenger window noticed on way home how bad they were rang up straight away and guess what took 14 phone calls to get to this stage 1 window has been replaced that took numerous calls to Metrocentre branch picked up yesterday and nobody only 1 done so I have took to social media coded window s so that was noted straight away they are brilliant at sales on new cars but used cars forget it 1 cars in 15 months both had problems typical large dealer ship
- All
- Aftersales
Preferred solution: Independent garage to fix
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