Michael C Xcn
map-marker Hardinsburg, Kentucky

Disappointing Kobota RTV 900

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Purchased RTV 900 in late April. RTV not delivered timely; received RTV three weeks after purchase. Regardless that the RTV was located on dealer lot before purchase. RTV was delivered without spare key; received two weeks after delivery after promised I would receive the next day. I received only because I went to the dealership to remind and then, retrieve. Salesman also promised items that he did not provide. Promised filters to meet 50 hours servicing; did not receive. Contacted dealer because of the RTV’s low power issue when climbing hills. The RTV bogs down when traversing small and large hills. Dealer/Salesman stated he would contact me after the Memorial Day holiday. Contact occurred week(s) later and once RTV arrived for repair, service manager stated the RTV was performing optimally and any repairs to increase its performance were not feasible. Days later I received a bill for the 50 hour service that I requested since the RTV was already at the dealer. However, the bill included charges for the filters; the filters I was promised to receive upon delivery often RTV and I did not receive. Overall a disappointing experience with the dealership. Given this experience and RTV performance I would not recommend anyone purchase a RTV 900 for use on a farm/ranch with moderate or steep hills.
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  • Inital sale
  • Every contact required after sale
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

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