New Reviewer

I want somebody from customer service to call me at once my cell number is 224-633-**** I expect to hear from somebody within the next 5 minutes

Your company has put me a subscription that I never agreed to and now they're taking money out of my bank account I want this to assist and deceive or I will follow a law to against your company and I want my money put back in my account that is considered fraud
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ID
#4191884 Review #4191884 is a subjective opinion of poster.
Cons
  • Sign me up for a subscription that i never agreed to
Loss
$20
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

They cheat. They do not respect the client and are not interested in buyers. Poor management. they did not return $ 300. That is, the reputation of the company is not of interest to the owners.

HobbyTown - They cheat. They do not respect the client and are not interested in buyers. Poor management. they did not return $ 300. That is, the reputation of the company is not of interest to the owners.
Our son-in-law gave my husband a car for $ 300 - we were not interested in this gift and after 2 weeks we wanted to return it to the store. The seller accused us of opening the box. I'm sorry, but how else could we understand what our son-in-law gave us? The seller's arguments were not convincing.
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ID
#4186954 Review #4186954 is a subjective opinion of poster.
Location
Tukwila, Washington
Loss
$300
Preferred solution
Full refund

No customer service

I just went somewhere else and spent 800 bucks. Im going to buy more soon and its going to add up to twelve hundred dollars more

User's recommendation: There are many places to buy on line and they all have similar products.

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ID
#2659427 Review #2659427 is a subjective opinion of poster.
Location
Hibbing, Minnesota
New Reviewer

Online ordering problem

I tried to order an out of stock vehicle on the website with the pre pay option. The vehicle is a gift so shipping address is different. After processing through PayPal when returning to hobby town site i noticed the shipping address and billing address are the same and no option to change it to the correct billing address. Is this a common problem? Ive never had a problem ordering online like this before. Any advice is greatly appreciated. Thanks
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ID
#2587968 Review #2587968 is a subjective opinion of poster.
Location
North Port, Florida

Mask policies

They yell at customers across the lobby about wearing masks and won't allow shopping without them. This didn't even start until after mask mandates were lifted! When emailed about the situation the "apology" was not an apology. Nice associates in the store but management has caved to mass media induced fear mongering.

User's recommendation: Shop elsewhere.

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ID
#2482597 Review #2482597 is a subjective opinion of poster.
Location
Kennesaw, Georgia
Pros
  • Super nice knowledgeable associates
Cons
  • Poor decision making by management
New Reviewer

Incomplete purchase