map-marker Glasgow, Scotland

Been waiting for a week for a £5.95 to be refunded. 3 phone calls to customer service. Each time told it would be done. Still waiting. Had terrible experience in store all this is why I am getting de

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Lazy staff in store. Couldn't be bothered to help. Ordered online . Was a wedding guest book. Packaging for book torn when it arrived. Cost me more in phone calls to customer service
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User's recommendation: Don't buy from hobbycraft. They couldn't care less

map-marker Manchester, England

They are pulling a scam

Really sick of Hobbycraft pulling scams. The latest one is to have supposedly reduced stock still at full price in the bargain bins at the back of the store. One example of this is their Basic Grey Out of Print kits which are full price at £14.99. I have kept an eye on these for months hoping for a reduction, so I'm really unhappy they're doing this. The price everywhere is £14.99, so they're not reduced at all. The reduced labels say they are now clearance stock at the same price of £14.99! Bad enough they try to overcharge me each time I go.
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