Hobart Corporation Reviews
Hobart Corporation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4.8 star rating based on 1 customer review. Consumers are mostly satisfied; pros cite old machines were great. Reviews note high price level and warnings about limited residential service and service call restrictions.
Key Takeaways for Future Customers
- Read Hobart Corporation reviews and expect strong products but potentially limited support outside commercial buildings.
- Be prepared for possible long waits for tech support and service call denials.
- Verify warranty and service insurance requirements before purchase.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and rude technicians.
- Service refusal for residential locations and strict service call policies.
- Long tech support wait times and concerns about high repair costs.
Positive Feedback
Reviewers value the website, diversity of products, and note older Hobart machines performed well.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
4.8 star rating based on 1 customer review. Consumers are mostly satisfied; pros cite old machines were great. Reviews note high price level and warnings about limited residential service and service call restrictions.
Key Takeaways for Future Customers
- Read Hobart Corporation reviews and expect strong products but potentially limited support outside commercial buildings.
- Be prepared for possible long waits for tech support and service call denials.
- Verify warranty and service insurance requirements before purchase.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and rude technicians.
- Service refusal for residential locations and strict service call policies.
- Long tech support wait times and concerns about high repair costs.
Positive Feedback
Reviewers value the website, diversity of products, and note older Hobart machines performed well.
Media from reviews
Sheboygan, Wisconsin
Poor costumer service
Tech showed up looking intoxicated and was very rude. Blood shot eyes and stressed. Not happy with service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Hobart Centerline CUH-1 undercounter dishwasher
- - New machine under warranty; Hobart won’t service in a residential building due to no COI.
- - Hot water booster fails; $6K machine is useless.
New machine under warranty, however, hobart refuses service call because I live in a residential building and they say they do not have insurance COI. Hot water booster does not work.
Beware!
$6K machine and it is useless. Will have to throw out.
- Old machines were great
- No service in residential building poor customer service
Preferred solution: The heat booster fixed and the ($965.) I paid an independent repairman to fix it refunded to me.
User's recommendation: Do not buy a Hobart unless you live/work in a commercial building.
Cincinnati, Ohio
Lack of tech support
- - They are good people, but tech support is understaffed.
- - Long wait on the phone to troubleshoot gear.
- - Feedback is directed toward management.
Over all I feel like they are good people but I feel like they are understaffed when it comes to tech support. Waiting on the phone for over an hour for help trouble shoot their equipment is not the way to treat customers, ever. This is directed toward management.
Edmonton, Alberta
Won’t service our location!
- - Dough machine stopped working.
- - Service denied due to missing metal guard.
- - Guard costs $8000 to enable service; labor $300/hour.
Our dough machine stopped working now they are denying us service because our machine doesnt have a metal guard around the bowl. Which has never been a problem now theyre saying its safety Canada that is denying them the ability to service our machine, but if we buy an 8000.00 dollar guard from them they will service it.
Not including labour which they charge 300/hour very disappointed with this company considering they have serviced us for years but now it against company policy. Seems like a scam to me I guess Ill just learn to do it myself or find someone local to service their product!!!
User's recommendation: Don’t buy Hobart anything I know I won’t from now on!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service
I called to find out about my prior service call and received the worst customer service from the Pleasanton office.
Preferred solution: Apology
Tech support for a 3913n meat slicer
Meat slicer is making a humming noise and the knife is not rotating.
Preferred solution: Help me diagnose and repair
Rancho Cordova, California
Hobart Baxter Ovens Proofers Review
Hobart equipment is average, but the company restricts information and probably is guilty of many restraint of trade laws by its actions.
Don't Buy Hobart Equipment if You Need Support!
- - Bought Hobart/Adamatic oven AAD-C-303; no manual; couldn't reach support by phone; data card shows Hobart; not recommended if you may need help.
I recently purchased a Hobart/Adamatic oven Model AAD-C-303 from a private seller. Unfortunately the sale did not include a manual.
A google search was not successful so I TRIED to call Hobart to get a little help from them about wiring. What I encountered was the answering system loop from ***. Could not get to a real person and could not get to any department that would help. While I think that generally Hobart products are good I certainly would not recommend buying one if you even thought you may need some help or technical support.
It clearly indicates on the Data card that it is a Hobart company. http://www.hobartcorp.com/
- Unable to reach customer service
Preferred solution: Please help me find a Owners of Service manual for this unit that includes wiring instructions or diagram.
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