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Hoban Brothers Motorcycles

Hoban Brothers Motorcycles

hobanbrothers.com
What is your customer experience with Hoban Brothers Motorcycles?

Hoban Brothers Motorcycles Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Hoban Brothers Motorcycles reviews show a 1.0 star rating from 1 customer and consumers are mostly dissatisfied.

Positive Feedback

The shop is noted for being competent at ordering parts, but praise is limited given overall dissatisfaction.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and refusal to accept responsibility for mistakes.
  • Reports of faulty repairs requiring additional work by other shops and extra charges on billing.
  • Concerns about refunds, exchange and cancellation policies and a high price level.

Key Takeaways for Future Customers

  • Consider other service options; one review recommends taking your ride elsewhere for service.
  • Expect to verify billing and refunds and be prepared for potential follow-up repairs by another mechanic.
  • Read Hoban Brothers Motorcycles customer complaints and reviews before booking high-cost work.
View full overview ›

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Terry T Ece

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Verified Reviewer
| map-marker Meeme, Wisconsin

Had service done. Have to have someone else redo it.

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AI Highlights
  • - Carburetor fitted and tuned; bike backfired mid-ride.
  • - They charged for a new battery and installed it wrong; I spent $1500 and still need a fix.
Updated by user Apr 29, 2024

Hoban brothers is acting like they did nothing wrong. I am having Random Vtwin in Random Lake Wisconsin fixing it now. The guys at Random Vtwin said they fix alot of Hoban Brothers mistakes.

Original review Apr 14, 2024

I have a 1973 Harley davidson sportster 1000 itonhead. I paid them to put a new carburetor on and tune it up.

I got it back. I rode it back home. Half way home it started backfiring. I called and told them.

Took it back. They charged me for a new battery. It was a new battery, they put it back in wrong and charges me. I paid and still backfired.

This time I had to be picked up on a country road. Spent more money. Got it back and it was still backfiring.

I spent 1500 and now I have to pay someone else to fix it right. I should have read more of the reviews on this place.

Loss:
$1500
Pros:
  • Are good at ordering parts
Cons:
  • Very bad service and will not take responsibility for their mistakes

Preferred solution: Price reduction

User's recommendation: Take your ride to someone else for service

View full review

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