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Our water heater was replaced in June 2016, a Rheem was replaced with a American Water Heater Model Number E6N50H. On February 20, the water heater stopped working. Power supply was intact, I reset the heater and check the water supply, the heater just stopped working...
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cchs.monitor

cchs.monitor Dear Homeowner, I’m sorry to hear that this has been your experience with your warranty. I understand your frustration and would like to work on an expedited resolution for th...

Stay away from this outfit their warranty is worthless. Bought house in June 2016 realtor bought this warranty from the fund provided by seller. January 2017 dishwasher stop working call the HMS they send the repair guy as per him “Control panel and door switch latch...
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Anonymous

Emmanuel1 Is the warranty really worthless... I thought so but decided to give them a chance. My dishwasher has been spoilt for about 5 weeks now. Despite several calls, emails and assu...

1.0
I liked
  • It sucks
I didn't like
  • Worthless home warranty
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We have been waiting to get our ice maker repaired for close to 5 months. We have had 2 different contractors come out and over 6 service calls. Mind you we have to *** work each time. HMS keeps telling me the part is on back order now. Each week it's a different day...
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1.0
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#977370
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Short Review for November 28, 2016

#962679
1.4
We have had a couple of claims over the last 9 years with no complaints Howser this time our water heater has been out for going on 15 days and cannot get assistance from them. Apparently they cannot find the part they ordered and no one can offer any suggestions. I would not recommend them to anyone!
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Short Review for November 27, 2016

#962191
5.0
Had nothing but excellant service in 2015 so I renewed my contract for 2016 . 2015 They replaced my refrigerator and oven, repaired my A/C . Love this Compnay !
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Hms Home Warranty Claim Review

#858008
3 Times they came to my home.The problem is still not fixed.They give me the run around. Im still waiting for a manager to calk me.
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Hms Home Warranty Air Conditioner Warranty Review

#839226
I havent had AC for 2 WEEKS! Contractor is fly by night outfit .Tell your friends not to buy a home with HMS Warranty .biggest crooks out there . What a nightmare ...Sellersburg,IN.
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Horrible company. Made a claim, they denied it all, requestes my inspection. I gave it to them and continued to deny it. Talked to a supervisor who told me id just have to deal with it. I asked for her supervisor and she told me she didnt have one and sorry. My title...
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I have had a plumbing issue since day one. I get a run around story and lies about the policy from every person I talk to. I have had one plumber come out; every other claim the plumber never even showed. Tried again to have the same issue corrected and was going to be...
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1.0
I didn't like
  • Rude customer service
  • Run around and lies
#967198
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I bought my house 7 months ago. I have had plumbing problems in my kitchen since 9 days after we moved in. HMS has sent Allied Plumbing of Richmond VA out on 2 occasions the problem occurred again. Hms sent out anotger plumber who said we would have take out our...
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We've been without heat for about a week now and HMS could care less. First they said we'll have someone out within 24 hours. No call. Next day we call, sit on hold for 30 minutes and same thing- we'll try to send someone out tomorrow. AGAIN NO CALL. So we call, again....
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1.0
#960238
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The service so far has been horrible. My refrigerator broke 3 weeks ago. Took them a week to get somebody to look at it. Then they ended up simply forgetting to order the parts. Today repairman shows up to supposedly fix the refrigerator, but instead he thinks he is...
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Submitted a claim for a leaky shower . We had to cut a hole in our ceiling because it leaked through to our ceiling. Our showerhead was leaking as well. They had the plumber come out and take a look at our shower. He had to fix the D router or however you spell it...
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Anonymous

Anonymous That's odd cause they cut a hole in my ceiling and I didn't have to pay extra. However, now I have to find someone to fix the holes.

Anonymous

Anonymous Josmith2016 - I'm sorry to hear that you had this plumbing issue in your home. We would like to investigate further as paying two deductibles within a week for the same proble...

Contact HMS Home Warranty

Headquarters Address:
HMS National, Inc
1625 NW 136 Avenue Suite 210
Fort Lauderdale, FL 33355
Phone:
(800) 941-9000
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Companies similar to HMS Home Warranty

So I bought a house September 28, 2016. At the same time the home warranty was purchased. My dishwasher wasn't working, so I called HMS to make a claim. First, their set-up windows are for 5 hours! So you have to wait. They came out and told me that my pump, motor, and...
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Anonymous

Anonymous Valued Customer - It sounds like we did not meet your expectations for this dishwasher claim and would like to further investigate. Please send your property address and phone...

1.0
I didn't like
  • All services are bad
#939698
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