Liars and take customers for fool

I have developed a fault with the heating system. 2 Engineers visited who say there is fault with hive told me to contact hive. I spent more than 3 hours on call. Just now a call handler said there is no record of morning 39 minutes call, who had promised that engineer will come between 1-3pm. I don't have heating and cold water on this coldest day and night.

User's recommendation: Do not buy any hive products. They do not work as expo and company doesn’t care. Call centres are liars and they waste your time.

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ID
#4309809 Review #4309809 is a subjective opinion of poster.
Location
Pinner, Harrow

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