History Hit Reviews
This is an AI-generated score, not a statement of fact.
This score is generated by AI based on publicly available customer support information.
A phone number, a contact form, and help articles appear available on the site. Getting help looks fairly easy.
History Hit Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
History Hit has a 2.1 star rating from 5 customer reviews and consumers are mostly dissatisfied. Rating distribution shows 80% unfavorable and 20% positive.
Key Takeaways for Future Customers
- Check subscription terms and the advertised 14-day free trial before subscribing.
- Expect slow or no response from customer service when seeking help or refunds.
- Monitor billing closely for unexpected charges and verify cancellation options.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive support and unanswered emails.
- Reports of inability to cancel subscriptions and disputes over refunds and billing.
- Access problems to content and issues resolving account or contributor queries.
Positive Feedback
A small number of users referenced content and podcast contributions, but most reviews focus on subscription and customer service problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
History Hit has a 2.1 star rating from 5 customer reviews and consumers are mostly dissatisfied. Rating distribution shows 80% unfavorable and 20% positive.
Key Takeaways for Future Customers
- Check subscription terms and the advertised 14-day free trial before subscribing.
- Expect slow or no response from customer service when seeking help or refunds.
- Monitor billing closely for unexpected charges and verify cancellation options.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive support and unanswered emails.
- Reports of inability to cancel subscriptions and disputes over refunds and billing.
- Access problems to content and issues resolving account or contributor queries.
Positive Feedback
A small number of users referenced content and podcast contributions, but most reviews focus on subscription and customer service problems.
Media from reviews
Clewiston, Florida
I have tried repeatedly to access my...
I have tried repeatedly to access my account to close it. I keep getting the same run around!
Please close immediately and send verification of closure. Thank you, Katherine Main
User's recommendation: You will be tricked as I was, do not trust this site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Savannah, Georgia
The absolute WORST customer service!
- - Gifted subscription; father can't use it due to email typo.
- - Support hasn't responded.
- - Very disappointed; won't use this company; money wasted.
I gifted my father with a subscription for Christmas. He accidentally made a typo when entering his email while setting up his account.
He emailed several times asking for assistance. No one will respond to his request, and he cannot use the service because of this! I have also followed up with requests for assistance but haven't heard back as well. I will never use this company again.
Now, my father has no Christmas gift, and I have wasted my money. Very disappointed and angry!
- Zero customer service
Preferred solution: I would like to get HELP!
User's recommendation: Do NOT purchase!
Wellington, Florida
Can’t access content
Been trying to reach customer service for 3 days. I bought a subscription and cant access the shows.
Huge scam. DO NOT SUBSCRIBE!!!
User's recommendation: DI NOT SUBSCRIBE. Terrible customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHistory hit is not giving customers 14 day free trial based on what they are charging. They are charging over $3.00 more than what should be charged.
- - The review says the pricing math after the 14-day free trial is wrong.
- - It says the daily rate should be 0.16 cents; 0.17 is incorrect.
They don't know how to do their math. They say that after the 14-day free trial it's 0.16 cents a day.
No, it's 0.17 cents a day. If it was 0.16 cents a day, after the 14-day free trial that comes out to $56.16 for the year, not $59.99. The $59.99 for the year is for 365 days, not including the 14-day free trial. So, if we are getting a 14-day free trial, then you need to lower the price to $56.16.
By charging people $59.99, which is the full price, you are not giving people a 14-day free trial. You are giving a 0-day free trial and charging from day 1.
- Are charging the full amount including for the 14 day free trial
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCANCEL MY SUBSCRIPTION
The reviewer tried to contact the company before posting this review.
- - I can't cancel on my own; instructions do nothing.
- - Cancel my subscription now; I will block charges.
- - Terms are unclear; I signed under duress.
You have made it impossible for me to cancel on my own. I have tried to follow your instructions, but nothing happens.
I am tired of being led down the old dirt road. Cancel my subscription now! I am going to instruct my credit card to no longer accept your charges. Shame on you.
I have lost respect for your website and intend to warn others to avoid it.
Brenda Brooks
P.S.
I had to agree to your terms to submit this email. I have no idea what your terms are, and I am signing under duress.
- Make it impossible to cancel trial until it is too late
User's recommendation: IF YOU DECIDE TO CANCEL, YOU CAN'T.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAn unanswered query from a medical historian who helped produce a podcast and has heard nothing since!!
- - I participated in a podcast with Professor Lipscomb on surgery in the 16th-17th centuries; no update on the production yet.
I still have not heard what was the outcome of a podcast I held with professor Lipscombe concerning 16/17th century surgery - for historyhit. I feel it's time this issue was resolved. Michael Crumplin FRCS FRHistS FHA.
Some time ago - months or a year or so - I took part in a podcast with Professor Lipscomb. This was on the subject of surgery in the 16th and 17th centuries. I have heard nothing of this and wondered what has come of the production?
I have e-mailed the History Hit Company at least 3-4 times with merely a response saying they are looking into the matter.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhat has happened to a podcast I helped with, alongside Professor Lipscomb concerning 16th and 17th century surgery?
As above. I have had numerous attempts to sort this out by e-mail and there is no 'phone number to try and resolve the matter!!
Preferred solution: what has happened to the podcast mentioned?
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