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Hirsh Industries

Hirsh Industries

www.hirshindustries.com
What is your customer experience with Hirsh Industries?

Hirsh Industries Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Hirsh Industries has 2.5 star rating based on 1 customer review. Consumers are mostly dissatisfied and recent recommendations say "Don't buy Hirsh Products".

Positive Feedback

There are no consistent positives in the reviews; packaging was mentioned as secure but product and service issues outweighed that.

Negative Feedback / Risk Areas

  • Repeated reports of damaged deliveries and scratched flooring in Hirsh Industries reviews.
  • Missing keys and incorrect items received are common Hirsh Industries customer complaints.
  • Poor customer service response and difficulty obtaining refunds or exchanges.
  • Perceived high price level relative to quality.

Key Takeaways for Future Customers

  • Inspect shipments immediately and keep boxes and photos if seeking refunds.
  • Expect slow or limited customer service when reporting damaged or incorrect orders.
  • Consider alternatives before purchase given price and reported quality issues.
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Media from reviews

Hirsh Industries - Damaged file cabinet and missing keys
Hirsh Industries - Damaged file cabinet and missing keys - Image 2Hirsh Industries - Damage productHirsh Industries - Damage product - Image 2
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Show reviews that mention
filing cabinet hirsh top wood customer filing hickory cardboard refund scissors
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Anonymous
map-marker Hillsboro, Oregon

Poor product quality

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AI Highlights
  • - -The cabinet was overpacked; I scratched the top cutting tape.
  • - -The glued box was slid out and scratched my hickory floor; refund via Fred Meyer.

Filing cabinet was too well-packed, I guess I should not complain about that, but I scratch the top of the cabinet when I cut the tape with my scissors. The cardboard box was also glued.

Put box on side to slide out and when I stood the filing cabinet right side up, something sharp put a very deep scratch on my hard wood floor. I have hickory hardwoods.

Called customer no service, they told me I could return product to Fred Meyers and get a refund.

Damage is already done. If see anything made by Hirsh don't buy it.

User's recommendation: Don't buy Hirsh Products

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Phyllis J Ppk

Damaged file cabinet and missing keys

AI Highlights
  • - No answer to my call.
  • - Top of the 3-drawer steel file cabinet is damaged.
  • - Keys missing.
  • - It was a gift from my children and I have the box.
Hirsh Industries - Damaged file cabinet and missing keys
Hirsh Industries - Damaged file cabinet and missing keys - Image 2

No answer to call. I just opened the box to my 3 drawer steel file cabinet and find the top has been damaged, and the keys are missing. The file cabinet was a gift from my children so I dont have the receipt but I do have the box it came in.

Preferred solution: Replacement or refund

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Syrus Idx

Wheres my key

Received a file cabinet a few months ago and just got around to putting it together today. We didn't have a key to the lock.

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Jamie A Mxt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

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Verified Reviewer

Order received is incorrect

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Contains 1 confidential file for company representatives

Ordered and paid for a 4 drawer legal size file cabinet. Received a 4 drawer letter size. I have emailed and called multiple times with no service or resolution to my order.

Preferred solution: Deliver product or service ordered

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Medina, Minnesota

Damage product

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Hirsh Industries - Damage product
Hirsh Industries - Damage product - Image 2
Contains 2 confidential files for company representatives

File Cabinet was delivered with a huge dent in the back and the bottom drawer want open because of the dent where the knobs are

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