Yoseph Vku
map-marker Chester Township, New Jersey

Quality of product

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The little bag is super functional. I keep hoping that their quality will improve. The faux leather starts flaking after one use. Within a few wears it is too embarrassing to wear. Since they have been getting the same review about the quality of the bag seems fir years, I do not know why they can not change the fabric to make it last longer.
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Pros:
  • Ver cute

Preferred solution: New bags that don’t peel or refund.

User's recommendation: This product only stays cute for 1 wear.

Ana C Esu

Pink shimmer Hipzbag is super cheap quality

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I purchased a pink shimmer blinging it up hipster for my daughter and on the first day of used. It started to fall apart. First of all the material started to peel off. It looks extremely old and she did not even use it for a whole full day. I do not recommend getting this Hipzbag. Its super cheap material.
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Preferred solution: Ok

User's recommendation: I do not recommend.

Sherelle V

Poor Quality/ Owner doesn’t make right

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Hipzbag - Poor Quality/ Owner doesn’t make right
Hipzbag - Poor Quality/ Owner doesn’t make right - Image 2
Hipzbag - Poor Quality/ Owner doesn’t make right - Image 3
Hipzbag - Poor Quality/ Owner doesn’t make right - Image 4
I have the hipz waist bag for a couple of years for a few years however I rarely wore it. I probably didn’t wear it even 10 times total. I looked at it the other day and I saw cracks in the leather on the strap where it was hanging. I wore it for four hours the next day. Then a day or two later I wore for a few hours. It is flaking and peeling all over. I took pictures of it and sent it to the owners email. Because I’ve had it for a few years years despite the fact that I only wore it a few times they won’t do anything to make the matter right. I explained how little I wore it and that I’m an inactive person so I didn’t do any jogging or exercising or mountain climbing with this purse on my waist. I couldn’t believe how much appealed in 2 wearing‘s. They won’t stand behind the quality of the product. I wouldn’t buy it if I were you. Now I have a purse that I’m too embarrassed to wear.
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Joan K Nvq
map-marker Lawrence, Massachusetts

Bag coming apart. Spoke to agent (Kayla). won't replace bag that I hardly wore.

I've contacted Kayla a few times to no avail. I simply would like a new hipzbag; the one I own (3 mos. at most) is all frayed and I can't trust it anymore to keep my money secure. Kayla will not replace it as I mentioned, a reason that I guess I don't understand. This is my first hip shift bag; I like it but it's now unusable unfortunately. I would like a new one please if your policy is to please your customers. Thank you very much. Joan Keating joaniek4@***.net 978 984-****
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Joan K Nvq
map-marker North Andover, Massachusetts

Hipzbag leather flaking off.

As I mentioned the leather on the hipzbag is flaking off. What does mean? I like it very much but need a new one. I believe I've only had this one for no more than 3 months. Thanks for your help. Joan H. Keating 978 984-**** BrightView Living 1275 Turnpike Street North Andover, MA 01845 Unit 1210
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Loss:
$10
Reason of review:
Poor customer service

Preferred solution: I'd like a new bag, color, black.

Anonymous

Order 2 only got 1

I ordered 2 Black hipzbags and I only got 1 in the package, but paid for 2. I am now waiting on a response from company as to what happened and how they plan to fix it. So far I've had no response to my email or to phone message I've left. Ordering was easy and it came quick just wish both had arrived on time for Christmas. Someone will be very disappointed if we don't get the other one in one days time! Hopefully they will make it right or I'll have to file a dispute on my credit card. It's a really cool bag, check out the website and see if you want to take a chance on ordering one or two.
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Loss:
$25
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Eugena Dub

Hipzbag.com is a great website

hipzbag.com is a great website. Their products are just great and awesome. I like the product design of them. They sell the most fashionable waist bag, travel bag, *** pack, cellphone bag and many other types of fashion bags.Shared a story:After continually misplacing my phone, fumbling in my purse for it, calling it from other phones to find it, I found myself walking around with my phone in my hand as if it was another appendage I wished was attached to me. This worked as long as I only needed one hand, and well after a while I got tired of holding it.I tried putting my phone in my pocket- that was quite uncomfortable and it had the knicks to show its life of falling to ground frequently. Once it even fell into the toilet.I got so desperate, I almost bought a *** pack, but then I remembered that I am just to hip for that.I decided that something needed to be created for this new shift in our world- our cell phones and our attachment to them.My need to be hip and my love for my cellphone started me on this path to the creation of the hipzbag. We spent 8 months in production to make what we think is the perfect look while being unbelievably functional. I put my hipzbag on when I wake up and don’t take it off until I go to bed. I carry my essentials in my hipzbag and find and I have realized I only need a purse on major trips, but even then I wear both.I knew we were on to something when my daughters’ teenage friends finally said to me, "Where can we buy those hip bags? We would love one!"No more feeling frustrated about missing calls/texts or losing my phone. It is now on my hip on vibrate and when I get a call or text I can actually feel it vibrate so I know that I am getting a call. Keep your friends close and try one!
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